Author Topic: Virus  (Read 14220 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
Virus
« on: March 17, 2015, 04:57:35 PM »
Hi!
Did get virus, probebly from a wp plugins...

I scaned with Avast premier version and it found 2 virus, 1 trojan and one other file...tink it was and Iframe...html file..dont remember. I choose to fixed automatic and they were put in virus chest.

From this place i choose to delete them.

Then i full scan again and it didnt found any more virus...but i whanted to check again so i did a boot-scan with avast, then Avast found 5 files who were corupted and i choose again fix alla automatic.

Then after the boot scan were done i went to avast statistic and there were 2 more files in viruschest and i deleted them.

Then i put my onedrive on: Make avalible only on-line.

Then i scan mapp of chocie and i choose Onedrive i have and then the gave me answer that 6 files had message: Error: File are offline- it is currently not avalibly
(42006).

And if i put my onedrive on make avalible offline...then scan that folder i get anser its virusfree.

I have boot-scan again and no virus in virus chest, but get errors on 5 files and its in my computer in C: they are and the error is 42125.

Can i go to C: and mark them and delete only? Its some zipfiles and some selection file to Psp...is that ok to delete them from C:?

Now to the important question, do you think i have virus still?

One more strange thing...when i close my computer, put it off, then put it on and shell login i cant write anything in password box only when i restart the computer again...then i can put in my password...strange yes? Have you any clue way it do this? Can i still have virus, is that way? It started to do this with login after install the pluginsprogram i installed (were i think the virus were from)

Meny thanks!!!!

/Sanne

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37698
  • F-Secure user
Re: Virus
« Reply #1 on: March 17, 2015, 05:14:56 PM »
Quote
  I have boot-scan again and no virus in virus chest, but get errors on 5 files and its in my computer in C: they are and the error is 42125.   
   Can i go to C: and mark them and delete only? Its some zipfiles and some selection file to Psp...is that ok to delete them from C:?
   
why delete? ...... scan errors are not detections

And there is no rush to delete files from quarantine, if you find out later that they are false detections then you have no option to restore files

If you need help, follow instructions here    https://forum.avast.com/index.php?topic=53253.0
« Last Edit: March 17, 2015, 05:19:22 PM by Pondus »

REDACTED

  • Guest
Re: Virus
« Reply #2 on: March 17, 2015, 06:47:26 PM »
Thanks!
I will check the link.

/Meny Thanks!

/Sanne

REDACTED

  • Guest
Re: Virus
« Reply #3 on: March 18, 2015, 04:43:03 PM »
Hi! I checkt that link out yesterday and today i downloaded: Malwarebytes' Anti-Malware and put in the settings as it stand: Settings > Detection and Protection
Tick Scan for rootkits. Then i scan my computer and get message:

scan completed successfully! No malicious detected!

So now i wounder should i continue the list from: https://forum.avast.com/index.php?topic=53253.0 and export the history Log, then download the other software: Farbar Recovery Scan Tool ?

Or what i do now?

I also wounder if im able to do this scan with Malwarebytes' Anti-Malware on my cloude Onedrive to see if any malware is on my clodedrive (Onedrive)?

Meny thanks for helping me!!!!

/Sanne

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37698
  • F-Secure user
Re: Virus
« Reply #4 on: March 18, 2015, 04:46:48 PM »
Quote
Farbar Recovery Scan Tool
yes run it and attach (not copy and paste)  the two diagnostic logs in your next reply

« Last Edit: March 18, 2015, 05:56:00 PM by Pondus »

REDACTED

  • Guest
Re: Virus
« Reply #5 on: March 18, 2015, 05:51:30 PM »
Hi Pondus!
I couldnt attachted the xml file....is it that 2 you need to see? So the xml file i saved in txt insted...is that ok?

Meny thanks Pondus!!

/Sanne

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37698
  • F-Secure user
Re: Virus
« Reply #6 on: March 18, 2015, 05:55:06 PM »
Farbar Recovery scan Tool will produce two diagnostic logs frst.txt and additional.txt




REDACTED

  • Guest
Re: Virus
« Reply #7 on: March 18, 2015, 06:45:11 PM »
Here the 2 files comes.

meny thanks!

/Sanne

Offline essexboy

  • Malware removal instructor
  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 40589
  • Dragons by Sasha
    • Malware fixes
Re: Virus
« Reply #8 on: March 18, 2015, 06:51:15 PM »
What problems are you experiencing ?

CAUTION :  This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 
Quote
CreateRestorePoint:
Handler: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.dll No File
Handler: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.dll No File
2015-03-11 09:03 - 2015-02-07 00:09 - 00396419 _____ () C:\windows\system32\ApnDatabase.xml
2015-03-06 09:00 - 2015-03-06 09:01 - 145308589 _____ (TemplateToaster.com ) C:\Users\user\Downloads\TemplateToaster(15).exe
2015-02-27 10:04 - 2015-02-27 10:04 - 145305595 _____ (TemplateToaster.com ) C:\Users\user\Downloads\TemplateToaster(14).exe
Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
RemoveProxy:
EmptyTemp:
CMD: bitsadmin /reset /allusers

 
Save this as fixlist.txt, in the same location as FRST.exe

Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S0].txt as well.

REDACTED

  • Guest
Re: Virus
« Reply #9 on: March 18, 2015, 07:15:28 PM »
My problem is when i shall login on my computer...i cant write anything in password, tryed to close it down and put it on, same problem, but when i take restart the computer, then i can put in my password. This problem still is on the computer.

Hade problem before with the wp plugins program (i think the virus come with) this program i have deleted from my site.

So what should i do now after show you the 2 files?

Should i floow your instruction you wrote after your question: What problems are you experiencing ?

Meny thanks!

/Sanne

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37698
  • F-Secure user
Re: Virus
« Reply #10 on: March 18, 2015, 07:21:24 PM »
Quote
  Should i floow your instruction you wrote after your question: What problems are you experiencing ?     
yes


REDACTED

  • Guest
Re: Virus
« Reply #11 on: March 18, 2015, 07:32:54 PM »
In the same place as  FRST.exe  was downloaded or installed?

If installed...think it was under c: but dont know were....do you know were i find seache in windows 8.1? If i need to search the exe ?

Meny thanks!
/Sanne

Offline essexboy

  • Malware removal instructor
  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 40589
  • Dragons by Sasha
    • Malware fixes
Re: Virus
« Reply #12 on: March 18, 2015, 07:35:40 PM »
Copy \FRST to your desktop, or if you cannot find it then download a fresh copy.  The fixlist should also be on the desktop

REDACTED

  • Guest
Re: Virus
« Reply #13 on: March 18, 2015, 07:40:05 PM »
Is it ok with a shortcute from downloads?

REDACTED

  • Guest
Re: Virus
« Reply #14 on: March 18, 2015, 07:45:15 PM »
Here the log is.

Do i follow your instructions now or wait?