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Author Topic: Only Boot Scan available in Internet Security after latest upgrade  (Read 2339 times)

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Only Boot Scan available in Internet Security after latest upgrade
« on: March 19, 2015, 05:18:38 PM »
Have updated to 10.2.2214 on a paid version of Internet Security. Now when I go to scan for viruses option all I get is Boot Time Scan (which will run straight away if selected, not at Boot) - no option for Quick or Full Scan.

Anyone else have this issue ?

Thanks
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Offline Eddy

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Re: Only Boot Scan available in Internet Security after latest upgrade
« Reply #1 on: March 19, 2015, 05:38:28 PM »
Perform a clean installation of the latest avast version.
Updating from a previous version is known not always to work as it should.

- Uninstall through control panel
- Use the uninstall tool : https://www.avast.com/uninstall-utility
- Boot
- Run CCleaner (for files and registry)
- Reboot
- Install the latest version of avast
- Reboot
« Last Edit: March 20, 2015, 01:14:52 PM by Eddy »
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Re: Only Boot Scan available in Internet Security after latest upgrade
« Reply #2 on: March 23, 2015, 06:23:04 PM »
Many Thanks Eddy - that worked and fixed the problem.

Appreciate the help
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Offline Eddy

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Re: Only Boot Scan available in Internet Security after latest upgrade
« Reply #3 on: March 23, 2015, 06:24:34 PM »
You're welcome.
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