No Virus Scans Available with 2015.10.2.2214 Update - Free version

[larrymcg]

On Win7 64bit.  After updating to version 2015.10.2.2214 there are no virus scans available (except a boot time scan).  After the update and restart of Win7, I did not get the "Complete Your Avast Program Update" screen.  After noticing that the only scan available was a boot-time scan I also noticed that the main Avast screen still claimed that it wanted to restart the system so I did a second restart.  Still did not get the "Complete Your Avast Program Update" screen and only the boot-time scan was listed.  I also noticed that the scan history is cleared.  There may be other issues but these are enough to worry about now.

Suggestions?

-- Larry

[larrymcg]

... and there are two copies of AvastUI.exe running.  I don't think that is normal.

-- Larry

[CraigB]

... and there are two copies of AvastUI.exe running.  I don't think that is normal.

-- Larry

Yes that is normal, the change was made in the latest version.

[larrymcg]

Avast wants me to restart the system again.  I've restarted twice already.  I think I'll wait to see if anyone has info to share on the issue with no scans being available.
--Larry

[Asyn]

1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.

[REDACTED]

I have the same problem. After updating to Avast Internet Security 2015.10.2.2214, I can't get another scan option than «scan au démarrage». If I reinstall avast, will I have to reinsert the key? If so, I used it 3 times already (on 3 computers). Is it going to work again?

Windows 7, 64 bit

[Pondus]

I used it 3 times already (on 3 computers). Is it going to work again?

yes as long as you dont use it on more the amount of  computers it is valid for .....

[larrymcg]

   I followed Asyn's instructions for doing the uninstall and new install.  Seems to have fixed the problem!
Thanks!

-- Larry

[Asyn]

You're welcome.