« previous next »
Pages: [1]   Go Down

Author Topic: licence prob  (Read 5820 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
licence prob
« on: March 21, 2015, 02:34:32 AM »
I purchased the full licence Premium for Avast Mobile Android. It shall include all features but Securline only says that licence is expireb how can I solve this problem?
Logged

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76014
    • >>> Avast Forum - Deutschsprachiger Bereich <<<
Re: licence prob
« Reply #1 on: March 21, 2015, 06:33:21 AM »
Logged
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Filip Havlicek

  • Avast team
  • Massive Poster
  • *
  • Posts: 2647
Re: licence prob
« Reply #2 on: March 21, 2015, 01:52:56 PM »
Hi,

Avast Mobile Security and Avast SecureLine have separate licenses. If you purchase a license for Mobile Security, it won't work in SecureLine and vice versa.

Filip
Logged

REDACTED

  • Guest
Re: licence prob
« Reply #3 on: March 23, 2015, 01:23:22 PM »
I have the same problem as Alberto but for my desktop... bought....paid...downloaded...installed but the prog cant install the license file.
Now it tells me my license is cancelled.     >:(

Submitted a help request...and waiting.    Hohummm....zzzzz
Logged

Offline Filip Havlicek

  • Avast team
  • Massive Poster
  • *
  • Posts: 2647
Re: licence prob
« Reply #4 on: March 23, 2015, 02:06:04 PM »
Hi,

sorry, this is a subforum for Android products. If you need more help, I guess you should write here https://forum.avast.com/index.php?board=53.0

Filip
Logged
Pages: [1]   Go Up
« previous next »