Latest update has blocked access to my isp's homepage

[REDACTED]

I have tried exclusion list and it make no difference, the browser I use makes no difference as I've said in a earlier post I can't even ping the isp when webshield is on

[lakrsrool]

Wow, and this is after a "clean install"?

[REDACTED]

sure is

[REDACTED]

Problem is semi resolved have posted in the other thread over in the virus section with what's happening.

[lakrsrool]

Problem is semi resolved have posted in the other thread over in the virus section with what's happening.

Presumably you're referring to this topic: Problem accessing isp homepage with avast webshield turned on in the "viruses and worms" topic board.

Seems like an odd location for the topic, but that said, I see that a secure URL is what does work.

[REDACTED]

Yes that is the post I've cut and pasted it below.

"Ok by accident I have a clue to what's going on and I can reach the site.
If I type http://www.spark.co.nz/ it wont work, which is the link a google search will give you for spark nz.
But if I type https://www.spark.co.nz tI lets me go there, the difference being a secure link rather than a standard link"

I was pointed to that section of the forums after trying things here.
So having found that a secure link works why wont the standard link work without turning of the webshield and is this now the right place to be posting about this issue?

[lakrsrool]

This is the correct board in as much as the issue does not involve a "virus", as opposed to in the event that the issue did involve a virus in which case the alternate "viruses and worms" board would be what should be used.

[Eddy]

Zavrix, please run Farbar again and attach the new log files.

[REDACTED]

Okay have run FRST again and here are the logs

[Eddy]

I see you have ZoneAlarm running.
In the past there have been issues when using ZA and avast at the same time.
I suggest you remove ZA
- Remove ZA trough Control Panel
- Reboot
- Run this tool: http://www.bleepingcomputer.com/download/zonealarm-uninstall-tool/
- Reboot
- Run CCleaner (for files as well as registry cleanup)
- Reboot and check if the problem is solved.

If the problem isn't solved...
- Create a backup from the registry
- Use Farbar (as you have done before) with the underneath code/fixlist.

Code: [Select]

Start
CreateRestorePoint:
Closeprocesses:
Emptytemp:
HKLM-x32\...\Run: [] => [X]
HKLM-x32\...\Run: [QuickTime Task] => C:\Program Files (x86)\QuickTime\QTTask.exe [421888 2014-10-02] (Apple Inc.)
FF SearchEngineOrder.3: Bing
FF NetworkProxy: "autoconfig_url", "https://secure.premiumize.me/pac/us.pac"
FF NetworkProxy: "type", 0
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Extension: Java Console - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA} [2015-02-06]
FF Extension: Java Console - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA} [2015-02-06]
2015-03-22 13:38 - 2015-03-23 20:21 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2015-03-24 07:07 - 2014-02-09 10:38 - 00000894 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2015-03-23 20:25 - 2014-02-09 10:38 - 00000898 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
FF Plugin: @esn/npbattlelog,version=2.5.0 -> C:\Program Files (x86)\Battlelog Web Plugins\2.5.0\npbattlelogx64.dll No File
FF Plugin-x32: @esn/esnlaunch,version=1.102.0 -> C:\Program Files (x86)\Battlelog Web Plugins\1.102.0\npesnlaunch.dll No File
FF Plugin-x32: @esn/esnlaunch,version=1.110.0 -> C:\Program Files (x86)\Battlelog Web Plugins\1.110.0\npesnlaunch.dll No File
FF Plugin-x32: @esn/esnlaunch,version=1.118.0 -> C:\Program Files (x86)\Battlelog Web Plugins\1.118.0\npesnlaunch.dll No File
FF Plugin-x32: @esn/esnlaunch,version=1.132.0 -> C:\Program Files (x86)\Battlelog Web Plugins\1.132.0\npesnlaunch.dll No File
FF Plugin-x32: @esn/esnlaunch,version=1.140.0 -> C:\Program Files (x86)\Battlelog Web Plugins\1.140.0\npesnlaunch.dll No File
FF Plugin-x32: @esn/esnlaunch,version=2.1.4 -> C:\Program Files (x86)\Battlelog Web Plugins\2.1.4\npesnlaunch.dll No File
FF Plugin-x32: @esn/npbattlelog,version=2.3.1 -> C:\Program Files (x86)\Battlelog Web Plugins\2.3.1\npbattlelog.dll No File
FF Plugin-x32: @esn/npbattlelog,version=2.5.0 -> C:\Program Files (x86)\Battlelog Web Plugins\2.5.0\npbattlelog.dll No File
DPF: HKLM-x32 {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
CMD: ipconfig /flushdns
CMD: ipconfig /release
CMD: ipconfig /renew
CMD: netsh winsock reset catalog
CMD: bitsadmin /reset /allusers
End

[REDACTED]

Okay I have done all of the above and still not letting me access the site using http address.
I'm going to reinstall ZA as I find that very useful.

[REDACTED]

bump, in case anyone else has any other suggestions before I uninstall avast and try a different virus scanner.

[Eddy]

Have you removed the proxy service ?

[REDACTED]

Yep

[Eddy]

Just to make sure,
us.pac is not anymore in the Farbar log file if you run it now ?