Author Topic: Avast 2015 R2 SP1(build number 2015.10.2.2215)  (Read 43841 times)

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Offline heikwith

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Re: Avast 2015 R2 SP1(build number 2015.10.2.2215)
« Reply #60 on: April 20, 2015, 11:50:07 PM »
"2. remove Avast through Programs and Features
3. reboot in safe mode
4. avastclear in this safe mode"
3 should be reboot.
4 should be run avastclear in regular mode, choose which version it is to remove and then allow it to boot into safemode to do it's job.
5 Once done, it will give you the option to boot back into regular mode.
At that time, you should be able to do a clean install. Use the custom install so you can uncheck anything you don't want.
A video to guide you through all these step is available at:
https://forum.avast.com/index.php?topic=93544.msg1201631#msg1201631

I have no idea if  making these changes in the procedure make a difference.
I can tell you that this is what worked for me - and, is still working for me. :)

Sorry, still not solved.
I followed your sequence and everything happened as you said.
But no success.

Again it happened that Avast said after the clean install there were no updates after 150323-0.
That is also a download problem in Avast itself.
See the attachment (with name "no update available after clean install 2215.jpg") in one of my previous entries.
Immediately after disabling Avast the automatic update to 150419-1 was done.

Tomorrow I will submit a support ticket via  https://support.avast.com/Tickets/Submit

Offline bob3160

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Re: Avast 2015 R2 SP1(build number 2015.10.2.2215)
« Reply #61 on: April 21, 2015, 12:17:05 AM »
It would be interesting to find out what Avast finally finds that's causing your problem.
My VPS and streaming updates also have no problems. ??? ???
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Offline mchain

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Re: Avast 2015 R2 SP1(build number 2015.10.2.2215)
« Reply #62 on: April 21, 2015, 06:52:55 AM »
"2. remove Avast through Programs and Features
3. reboot in safe mode
4. avastclear in this safe mode"
3 should be reboot.
4 should be run avastclear in regular mode, choose which version it is to remove and then allow it to boot into safemode to do it's job.
5 Once done, it will give you the option to boot back into regular mode.
At that time, you should be able to do a clean install. Use the custom install so you can uncheck anything you don't want.
A video to guide you through all these step is available at:
https://forum.avast.com/index.php?topic=93544.msg1201631#msg1201631

I have no idea if  making these changes in the procedure make a difference.
I can tell you that this is what worked for me - and, is still working for me. :)

Sorry, still not solved.
I followed your sequence and everything happened as you said.
But no success.

Again it happened that Avast said after the clean install there were no updates after 150323-0.
That is also a download problem in Avast itself.
See the attachment (with name "no update available after clean install 2215.jpg") in one of my previous entries.
Immediately after disabling Avast the automatic update to 150419-1 was done.

Tomorrow I will submit a support ticket via  https://support.avast.com/Tickets/Submit
Actually, I think you can also consider checking for unusual files and/or abnormal settings on your system.

Whilst we're not saying you've got malware of any kind on your system, something is not right (see above) and it won't hurt to have a certified malware expert have a look-see via logs you submit, while you are waiting for a reply to your support ticket.

To do that, go here:  https://forum.avast.com/index.php?topic=53253.0

Start a 'New Topic' (you must be logged on to avast! forums to see this link) and run the first three programs and attach the logs resulting from running them.  Someone will assist you once you start your topic and attach.

There is nothing more exasperating than having a system running the way yours seems to be, and would at least want to have the peace of mind to know whether it is clean or not.  Besides, help here is free for all who ask.

Best possible outcome would be to have your issue with avast fixed and the fix(es) only will be specific and personlised just for your system.
Windows 10 Home 64-bit 1909 Avast Premier Security version 20.10.2442 (build 20.10.5824.618) UI version 1.0.591.

Offline heikwith

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Re: Avast 2015 R2 SP1(build number 2015.10.2.2215)
« Reply #63 on: April 21, 2015, 09:30:54 AM »
Just created a 'New Topic' about this download problem:
https://forum.avast.com/index.php?topic=169856.0

Offline bruce_b

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Re: Avast 2015 R2 SP1(build number 2015.10.2.2215)
« Reply #64 on: April 21, 2015, 07:23:10 PM »
Can't say if the download issues are with Avast or Firefox (28) or the Firefox Download Manager
I find that just recently, say last 2 months or so, that if I change the Download File Name, it errors out and can not download it. So I have to save it as it is and then rename it how I like it.
 
Dell Dimension 8200 P4 1.8Ghz Windows XP PRO SP3
Avast Free Antivirus 18.8.2356
Toshiba Satellite C855-S5347 Celeron B830 1.8Ghz
Windows 10 Home 64 Bit Version 1909 Build 18363.900
Avast Free Antivirus 20.4.2410 Build 20.4.5312.578

Offline heikwith

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Re: Avast 2015 R2 SP1(build number 2015.10.2.2215)
« Reply #65 on: April 22, 2015, 06:37:53 PM »
Just created a 'New Topic' about this download problem:
https://forum.avast.com/index.php?topic=169856.0

Download problems solved by the update to 2015 R2SP2 (2015_10_2_2218)
Thanks your help guys.