Author Topic: Renew EDU License  (Read 2399 times)

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Offline jrr316

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Renew EDU License
« on: March 25, 2015, 01:46:12 PM »
Hello,
I have emailed the edu@ email address but have not gotten a response about renewing my license code.  Can you please help?

Offline VincentArriola

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Re: Renew EDU License
« Reply #1 on: March 25, 2015, 04:17:34 PM »
How long ago did you send in for the renewed license? I believe ours took about a week to come back.
Vincent Arriola
Network Administrator
Panama-Buena Vista Union School District

Offline jrr316

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Re: Renew EDU License
« Reply #2 on: March 27, 2015, 01:45:58 PM »
About 2 weeks ago.

Offline VincentArriola

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Re: Renew EDU License
« Reply #3 on: March 27, 2015, 04:10:01 PM »
If you're sure it didn't get stuck in your spam folder AND you verified that the updated license is not shown at http://my.avast.com, you will want to contact them again.

1-855-836-7338
edu@avast.com

The education forums are mostly Community Support. We occasionally see an actual staff member, but not very often.
« Last Edit: March 27, 2015, 04:17:37 PM by VincentArriola »
Vincent Arriola
Network Administrator
Panama-Buena Vista Union School District

Offline jrr316

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Re: Renew EDU License
« Reply #4 on: March 30, 2015, 07:17:10 PM »
I called.  You log into edu.avast.com and it is all there.