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Author Topic: Location doesn't work - gives only Query timeout  (Read 4177 times)

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Location doesn't work - gives only Query timeout
« on: March 25, 2015, 03:06:37 PM »
Hi all,

I've installed the app as a normal user on Kazam Trooper 5.5 and wanted to check location command. It wasn't working, it kept sending me back SMS with info that query timeout. I found somewhere here to check if my google maps can find the position. I did that and google maps can find me. I thought it may be lack of the root privileges. So I rooted my phone and reinstalled the app. But still locatin command over SMS fails. If I use location command from the portal while phone is using WiFi I get the location on the page, but this is not enough. I need to know that my device is going to be located when I ask via SMS. What am I missing ? What should I check ?
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Re: Location doesn't work - gives only Query timeout
« Reply #1 on: March 26, 2015, 07:43:52 PM »
Any idea anyone ?  :o
It's Android 4.2.2. Previously I had 2.3.3 on Samsung and it had been working. Now on Kazam Android 4.2.2 it doesn't. Only via SMS, what is wrong ?
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Re: Location doesn't work - gives only Query timeout
« Reply #2 on: April 09, 2015, 07:47:13 PM »
Make sure Avast (or its Alias) has been granted superuser rights.

In the web interface settings check that your 'Automaticaly enable GPS' is checked. If that is already checked, you could try  un-checking the 'Hide GPS icon'. With some android devices it causes a crash in location services.
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Re: Location doesn't work - gives only Query timeout
« Reply #3 on: April 10, 2015, 12:24:54 PM »
o meu esta do mesmo jeito, q o citado acima
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Re: Location doesn't work - gives only Query timeout
« Reply #4 on: April 15, 2015, 10:39:56 AM »
Thank you for your answer, but it didn't help. I see that Avast support also doesn't have the foggiest idea on what's going on. They answered to me with standard quote and then when they realized that this is not indeed working ... they stopped responding at all  :-\
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Re: Location doesn't work - gives only Query timeout
« Reply #5 on: April 17, 2015, 01:17:29 AM »
Do other SMS comands work? Or is it only the 'Locate' sms comand that times out?
« Last Edit: April 17, 2015, 01:22:05 AM by Spencer10 »
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Re: Location doesn't work - gives only Query timeout
« Reply #6 on: April 17, 2015, 01:29:21 AM »
One solution here is to enable continuous tracking.
You have to view the result of the 'Locate' in the avast website anyway. You wont receive a reply sms containing the gps co-ord.
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Re: Location doesn't work - gives only Query timeout
« Reply #7 on: May 05, 2015, 08:03:50 PM »
Nope, nothing helped.
Other commands work, like CALL for instance. But Location doesn't. It accepts command but then it just sends SMS with timeout information. Continues tracking doesn't work either. Also sends timeout every 5mins (for LOCATE 5). So ... still nothing :( Just doesn't work. WHY ?  :o
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Re: Location doesn't work - gives only Query timeout
« Reply #8 on: May 11, 2015, 06:16:03 PM »
When you launch the Avast app on the phone do you have a yellow button at the top with the word "Issues!"?
If so tap it and try and rectify them.

Do you have any other 'sms apps' on your phone? SMS backup, SMS forwarding, SMS emiticon apps or anything similar installed? If so they could be interfering.

If all else has failed with you installing non-root then installing in root mode maybe you could benefit from completely removing the app and try to re-install in root mode. Use the uninstall wizard by launching the avast app.
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Re: Location doesn't work - gives only Query timeout
« Reply #9 on: May 19, 2015, 09:35:51 AM »
Quote from: Spencer10 on May 11, 2015, 06:16:03 PM
When you launch the Avast app on the phone do you have a yellow button at the top with the word "Issues!"?
If so tap it and try and rectify them.
No issues at all

Quote from: Spencer10 on May 11, 2015, 06:16:03 PM
Do you have any other 'sms apps' on your phone? SMS backup, SMS forwarding, SMS emiticon apps or anything similar installed? If so they could be interfering.
No other appas, this is a phone just after the factory reset.

Quote from: Spencer10 on May 11, 2015, 06:16:03 PM
If all else has failed with you installing non-root then installing in root mode maybe you could benefit from completely removing the app and try to re-install in root mode. Use the uninstall wizard by launching the avast app.
I already did it. First it was installed as typical app, then I have rooted my phone and reinstalled the anti-theft dedicated for rooted phones.
Still issue exists :(
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Re: Location doesn't work - gives only Query timeout
« Reply #10 on: May 21, 2015, 10:46:46 PM »
Then try this. This will remove AAT completely making sure there's no trace.

Switch on developer options and enable usb de-bugging.
Download this: http://dl.dropbox.com/u/27553331/root%20uninstall.zip to a Windows PC (dropbox link given originates from this post: https://forum.avast.com/index.php?topic=130317.0)
Unzip it to a folder on your desktop (PC).
Connect phone via USB to the PC. (make sure usb debugging is enabled first!)
Open the folder where you unzipped the above file and right click on uninstall.bat and 'run as administrator'.
A terminal window will open up and tell you when all is done.

Restart your phone and disable usb debugging.

Re-install AAT (Rooted) from Playsore  :D
This should ensure a clean fresh rooted install  :D






« Last Edit: May 21, 2015, 10:55:11 PM by Spencer10 »
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