Author Topic: Possible virus after clicking on Malwarebytes program update popup  (Read 10663 times)

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Re: Possible virus after clicking on Malwarebytes program update popup
« Reply #15 on: March 28, 2015, 01:22:55 AM »
Hi!
« Last Edit: March 28, 2015, 04:05:45 AM by jokera »

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Re: Possible virus after clicking on Malwarebytes program update popup
« Reply #16 on: March 28, 2015, 03:36:37 AM »
Hi Essexboy!
 here is the log
Thanks fo ryour help....
« Last Edit: March 28, 2015, 04:06:50 AM by jokera »

Offline essexboy

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Re: Possible virus after clicking on Malwarebytes program update popup
« Reply #17 on: March 28, 2015, 12:35:18 PM »
Nothing really jumps out at me there, so I will remove a few entries that are possible causes and reset the network

Download the attached Fixlist.txt to the same location as FRST (USB)
Start FRST as before and press fix
Once it has completed reboot to normal windows and try a download again


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Re: Possible virus after clicking on Malwarebytes program update popup
« Reply #18 on: March 28, 2015, 06:39:27 PM »
Hi Essexboy, I followed your instructions and the computer is now working great! Better than in a very long time   ;D
I am very grateful once more for your help...
I will like  to ask you a favor, if you could please look at the attached log from my laptop after running the Farbar Recovery Tool program, as this laptop is not working very well and stalling a lot for a while now. I have tried other tools but nothing seems to help. I was wondering in the Frst tool will show something I can improve it.
I am sorry if it is too much to ask after how busy you must be...
Thank you so much for all the help you give to all of us here...
Wishing you the best to you and your family...


Offline essexboy

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Re: Possible virus after clicking on Malwarebytes program update popup
« Reply #19 on: March 28, 2015, 06:46:43 PM »
Glad the main computer is now OK

Let me know if this helps the laptop
CAUTION :  This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 
Quote
CreateRestorePoint:
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
CHR HKU\S-1-5-21-1442282352-1916392805-3601698020-1001\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
BHO: Java(tm) Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre6\bin\jp2ssv.dll No File
BHO-x32: No Name -> {18DF081C-E8AD-4283-A596-FA578C2EBDC3} ->  No File
Toolbar: HKLM - No Name - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} -  No File
Toolbar: HKU\S-1-5-21-1442282352-1916392805-3601698020-1001 -> No Name - {21FA44EF-376D-4D53-9B0F-8A89D3229068} -  No File
2015-03-03 14:44 - 2015-03-03 14:44 - 00000000 __SHD () C:\Users\Anjana\AppData\Local\EmieBrowserModeList
2011-06-21 15:03 - 2011-06-21 15:03 - 0000000 _____ () C:\Users\Anjana\AppData\Local\{1D3BE3F2-AAFE-4F6E-A363-7778C8B0B62D}
2011-07-06 21:23 - 2011-07-06 21:23 - 0000000 _____ () C:\Users\Anjana\AppData\Local\{B9D37718-0FD9-47E0-8C12-943635DCCFEF}
Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
RemoveProxy:
EmptyTemp:
CMD: bitsadmin /reset /allusers

 
Save this as fixlist.txt, in the same location as FRST.exe

Run FRST and press Fix
On completion a log will be generated please post that

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Re: Possible virus after clicking on Malwarebytes program update popup
« Reply #20 on: March 28, 2015, 07:28:18 PM »
Thanks !
Here is the log...

Offline essexboy

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Re: Possible virus after clicking on Malwarebytes program update popup
« Reply #21 on: March 28, 2015, 07:59:49 PM »
How is the laptop now ?

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Re: Possible virus after clicking on Malwarebytes program update popup
« Reply #22 on: March 28, 2015, 08:49:13 PM »
It looks better, I will wait and see in the next 24 hours how it goes, as it usually the issues happen when is on for awhile...
I wanted to thank you once again for your help...
I wish I could do something for you in return...
 ;)
« Last Edit: March 28, 2015, 09:06:59 PM by jokera »

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Re: Possible virus after clicking on Malwarebytes program update popup
« Reply #23 on: March 28, 2015, 10:39:41 PM »
Let me know when you are happy and I will tidy up

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Re: Possible virus after clicking on Malwarebytes program update popup
« Reply #24 on: March 30, 2015, 12:20:46 AM »
Thanks Essexboy, my laptop is definetely working much better, none of the issues I had before....
The only thing still happening in my laptop, and there may be no fix for it as it may be normal computer running, as I had it  for 3-4 years, is that the vent starts running on and off frequently, soon after I turn it on...as it is heating up  fast, is this  common?
If it is then everything is fine now, thanks to you, with both my computers!!!
I am a happy camper  :)
Thank you!
« Last Edit: March 30, 2015, 08:20:00 AM by jokera »

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Re: Possible virus after clicking on Malwarebytes program update popup
« Reply #25 on: March 30, 2015, 03:59:26 PM »
Sounds like old age to me :)

Use the following on each system as applicable

Subject to no further problems   :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Remove tools

Download and run Delfix
Select the options as shown



: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

If you do need to keep Java then download JavaRa
Run the programme and select  Remove Java Runtime.  Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version



Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware



Malwarebytes.

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme  ;)

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide  Best security practices Keep safe  :wave:

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Re: Possible virus after clicking on Malwarebytes program update popup
« Reply #26 on: March 30, 2015, 09:46:10 PM »
Thanks!
I followed all your instructions. Below are the logs that came up after running Delfix.
I installed Cryptoprevent in my 2 computers , I paid for the Premium as it was only $15 and I like to support these companies if I can...
This window came up after installing Crytoprevent, attached also below and I do not know if to respond yes or no.... I imagine I should pick Yes?
It's also asking me to give them my gmail address and password in order for them to send me notifications. I imagine is safe, but if you could please confirm if I should do that. thanks!
My 2 computers keep running fine, better than in a long time, so a big, huge thanks again!!!




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Re: Possible virus after clicking on Malwarebytes program update popup
« Reply #27 on: March 30, 2015, 09:54:38 PM »
Yes whitelist the current data.  They are a  secure company :) But I think they mean for you to make a password, not give them the Gmail one

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Re: Possible virus after clicking on Malwarebytes program update popup
« Reply #28 on: March 31, 2015, 12:03:30 AM »
OK! I clicked on yes, thanks for clarifying...
Re: CryptoPrevent, they do actually want my Gmail email address password, but if it is a safe company, I guess I'll do it, as it is the only way I will receive emails from them regarding problematic issues
 This is what some of they say in the page link:
http://www.foolishit.com/vb6-projects/cryptoprevent/cryptoprevent-auto-update/cryptoprevent-email-setup-faq/
"Why does CryptoPrevent need my email password?'
While CryptoPrevent can send email TO your specified address, it also sends that email FROM your address, and in order to send email from your email address on your behalf, it needs your password.  This is because CryptoPrevent (or any program that sends email for that matter) needs an email (SMTP) server in order to send email, and it is expecting to use YOUR server, NOT MINE.  For this reason, CryptoPrevent needs both your email address (which is your server login) and your email password (again, also required to login to your server.)  By YOUR server I mean the server provided to you by your email host, e.g. Gmail, Yahoo, Hotmail, your ISP, or whoever provides your ‘domain’ (the @whatever.com part of your address.)
Thanks Essexboy!!!
« Last Edit: March 31, 2015, 06:44:57 AM by jokera »

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Re: Possible virus after clicking on Malwarebytes program update popup
« Reply #29 on: March 31, 2015, 04:15:24 PM »
Intriguing that but the write up on why and how is logical