Author Topic: New User  (Read 2941 times)

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New User
« on: March 26, 2015, 06:41:26 PM »
I have just installed Avast Antivirus [v 10.9 (43971)] - free version - on my Mac (OS X Yosemite). Unfortunately all the information on the web relates to v 8 so is not applicable. So this Post is to ask some questions:

1) Is there anywhere on the web - other than the Avast Forum - that has information on Avast V 10??
2) Is there an Avast User Manual for v 10 (Mac)??
3) If at some time in the future I want to uninstall Avast what is the recommended process??
4) I have had some alerts - relating to emails - but there is no option associated with the alert (e.g. delete/put in quarantine). Am I missing something?? There was nothing put in quarantine??
5) Is there a way to delete historical reports??
6) On some reports it states that some files could not be scanned by Avast. How do I find out which files these are??
7) In the scan settings - the default is a tick against "Report potentially unwanted programs (PUP)" - could you explain what this means/give me an example??
8] In the scan settings - the default is no tick against "Scan whole files" - could you explain what this means/give me an example??
9) If there is no tick against "Scan whole files" what files/folders are actually scanned??
10) Does Avast scan archived files/compressed files??
11) Does Avast have a heuristic process to try to detect zero day threats??
« Last Edit: March 26, 2015, 07:24:21 PM by dogdog123 »

Offline Eddy

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Re: New User
« Reply #1 on: March 26, 2015, 07:35:42 PM »
If you open the UI, don't you see a question mark (?) somewhere ?
If so, click on it.

Quickstart guide:
http://files.avast.com/files/documentation/avast-free-antivirus-for-mac-quick-start-guide-en.pdf
« Last Edit: March 26, 2015, 07:38:02 PM by Eddy »

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Re: New User
« Reply #2 on: March 26, 2015, 07:39:18 PM »
No ? anywhere on my UI!!

No Help anywhere!!

Quick Start Guide does't have much content plus it is not for the current version (v 10). I think that it relates to v 8 or v9.
« Last Edit: March 26, 2015, 07:44:18 PM by dogdog123 »

Offline Eddy

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Re: New User
« Reply #3 on: March 26, 2015, 07:45:10 PM »
Hmm no question mark...
I had expected it to be there like it is in the Windows version.

No document(s) is the avast folder?

(I have no MAC, so I have to guess for options.)

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Re: New User
« Reply #4 on: March 26, 2015, 07:54:55 PM »
Help from a Mac user of Avast please.

Many thanks.

Offline Eddy

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Re: New User
« Reply #5 on: March 26, 2015, 08:49:49 PM »
Have patience.

Someone who knows more about the mac version will soon help you.