Author Topic: My website is blocked (URL:Mal): any support  (Read 5186 times)

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My website is blocked (URL:Mal): any support
« on: March 27, 2015, 09:06:56 AM »
Hello Mods,

my website is blocked by avast anti-virus.

my site is smartlattice.com

Have taken following steps to resolve the problem.

1.downloaded completed website ,scanned with avast anti-virus.
2.deleted all the files from website
3.uploaded scanned and cleared files to website.
4.taken dedicated ip from godaddy for website.
5.have checked every available online virus checking  tools,no issues from anyone.

anything more to be done and how long it is going to take to unblock my site?

Thank you
« Last Edit: March 27, 2015, 10:12:58 AM by Sri G »

Offline Rednose

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Re: My website is blocked (URL:Mal): any support
« Reply #1 on: March 27, 2015, 09:20:27 AM »
Hi Sri G, welcome to the forum :)

Can you make the link unclickable please.

I am no website analist. But if you beleve your website is clean, you can report it as a false positive https://support.avast.com/

Select : Avast Virus Lab - False Positive - False Positive Website.


Greetz, Red.
« Last Edit: March 27, 2015, 09:30:13 AM by Rednose »
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Re: My website is blocked (URL:Mal): any support
« Reply #3 on: March 27, 2015, 09:41:03 AM »
There are problems on the same IDS:
http://urlquery.net/report.php?id=1427444614413

Also a old version of IIS is used.
Version 7.0 is used while the latest is 8.5

Suspicious Iframe found in:
frameworks/mc/em/application/smartlattice/objects/release/customoffer.html

IP is on 3 blacklists:
http://multirbl.valli.org/lookup/203.124.108.248.html

TLS 1.2 not supported:
https://www.ssllabs.com/ssltest/analyze.html?d=smartlattice.com

SOA and DNSSEC issues:
http://dnscheck.pingdom.com/?domain=www.smartlattice.com

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Re: My website is blocked (URL:Mal): any support
« Reply #4 on: March 27, 2015, 10:14:21 AM »
Thanks.

Reported website as false postive

Offline HonzaZ

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Re: My website is blocked (URL:Mal): any support
« Reply #5 on: March 27, 2015, 11:12:13 AM »
Hi,
I unblocked your domain now ;-)!

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Re: My website is blocked (URL:Mal): any support
« Reply #6 on: March 27, 2015, 11:29:43 AM »
Thank you very much

Offline polonus

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Re: My website is blocked (URL:Mal): any support
« Reply #7 on: March 27, 2015, 12:22:58 PM »
@Sri G,

Your site may be unblocked now, gratulations with that achievement. It does not mean an instant  threat now.
However you still should consider the recommendations Eddy has proposed.

Also consider the 1 red out of 10 Netcraft risk status for your site:
http://toolbar.netcraft.com/site_report?url=http://smartlattice.com

Server insecurities:
http://www.cvedetails.com/vulnerability-list/vendor_id-26/product_id-3436/Microsoft-IIS.html

Consider also the possible insecurities flagged here:
https://asafaweb.com/Scan?Url=smartlattice.com

One basic issue there you spread exessive server header info to the world and potential attackers alike
and should be alerted to the following clickjacking warning as well.

Also Custom errors;Fail is being detected for the website in question. See: http://www.webpagescreenshot.info/img/55153b54e58d93-46014588

As Eddy already mentioned alerted is as a suspicious iFrame check: Suspicious

-frameworks/mc/em/application/smartlattice/objects/release/customoffer.html'

Your olark issues are being discussed here:
https://www.olark.com/developers-corner/dont-break-the-internet-with-your-javascript 
link article  author Olark's CTO Matt.

kind regards,

polonus
« Last Edit: March 27, 2015, 12:25:47 PM by polonus »
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Re: My website is blocked (URL:Mal): any support
« Reply #8 on: November 05, 2015, 03:58:59 AM »
I have the same problem, checked everywhere (tools and websites) and it says im clean, this is ruining my traffic!!! Please HELP!

www.MunterMag.com

Offline HonzaZ

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Re: My website is blocked (URL:Mal): any support
« Reply #9 on: November 05, 2015, 09:29:03 AM »
Unblocked ;)!


Offline polonus

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Re: My website is blocked (URL:Mal): any support
« Reply #11 on: November 05, 2015, 01:00:44 PM »
Eddy is right there and vulnerable script should always be retired.
That is why a lot of website admins run their scripts now from Goolge where code is not left, unpatched or not updated!
This should be looked into:
Detected libraries:
jquery-migrate - 1.2.1 : -http://muntermag.com/wp-includes/js/jquery/jquery-migrate.min.js? * ver=1692912e5e50055dfe3eed832aeb225b
Info: Severity: medium
http://bugs.jquery.com/ticket/11290
http://research.insecurelabs.org/jquery/test/
jquery - 1.11.3 : -http://muntermag.com/wp-includes/js/jquery/jquery.js?ver=1692912e5e50055dfe3eed832aeb225b
1 vulnerable library detected
Script is vulnerable for instance to CloakCloak SEO Spam, a larger seo spam campaign,
actively abusing website code since autumn 2014.
* consider: http://www.domxssscanner.com/scan?url=http%3A%2F%2Fmuntermag.com%2Fwp-includes%2Fjs%2Fjquery%2Fjquery-migrate.min.js%3F
Link to ad- and tracker server blocked for me in Google Chrome: uBlock₀ has prevented the following page from loading:
-http://stats.wp.com/e-201545.js

polonus
Cybersecurity is more of an attitude than anything else. Avast Evangelists.

Use NoScript, a limited user account and a virtual machine and be safe(r)!