Outloock 2007

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De ontem pra hoje meu Outloock 2007 só recebe e envia emails quando desativo meu AVAST PREMIER. Isto começou depois da ultima atualização do AVAST. Alguém pode me orientar como configurar o AVAST com o OUTLOOCK 2007?

[schmidthouse]

This is the English forum, please post in English, or you may have better response Here:https://forum.avast.com/index.php?board=27.0 

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Ok Schimidthouse, i'm sorry.
From yesterday to today my Outloock 2007 only receive and send emails when I turn off my AVAST PREMIER. This started after the last update of AVAST. Can anyone guide me how to configure AVAST with OUTLOOCK 2007?

[schmidthouse]

Hi flavio 16, No worries

I personally cannot suggest what you need as I don't use/and haven't used Outlook for years. I use Thunderbird however many here do use Outlook and will probably chime in to help.

[REDACTED]

Thank You Schmidthouse. Do you know if this Thunderbird exists in Brazil? Is that always Outloock of one or another problem.

[Rednose]

Sorry, I am a Thunderbird user too.

https://www.mozilla.org/pt-BR/thunderbird/

Greetz, Red.

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Tks

[DavidR]

Ok Schimidthouse, i'm sorry.
From yesterday to today my Outloock 2007 only receive and send emails when I turn off my AVAST PREMIER. This started after the last update of AVAST. Can anyone guide me how to configure AVAST with OUTLOOCK 2007?

I don't use Outlook either, but MS Outlook has an avast plug-in that allows avast to scan MS Outlook emails from within the Outlook program, not from outside like the avast Mail Shield.

Check the Plug-in area of MS Outlook and see if the avast plug-in is disabled. If so enable it and see if that resolves it.

Has anything change recently that may have had an impact on your already working email scanning - such as an avast program update ?

[schmidthouse]

Hi David, OP stated 
Snip> "This started after the last update of AVAST". Not sure if that's program though??

[DavidR]

Hi David, OP stated 
Snip> "This started after the last update of AVAST". Not sure if that's program though??

Thanks, either could possibly result in the avast Outlook plug-in being disabled or even firewall blocking.

Though the later is less likely as that would most likely effect the web shield and browsing, but not mentioned.

[REDACTED]

My two cents is you can go thru trying to check the certificates/etc https://forum.avast.com/index.php?topic=163294.0 or as I've seen on many posts the "plugin" gets borked.  Any chance your upgrade was thru the GUI/UI ?...in other words now a clean un-reinstall ?  A clean un-reinstall does not take very long and no one will argue it is better than an over the top update.  To that regard, many times on many threads the re-install resets the plugin correctly.

You can click on the link in my signature for long explanation on un-reinstall but that is for the novice......just make sure to use the Avast Clear util after regular uninstall in Windows.
https://www.avast.com/en-gb/uninstall-utility

Hope that helps.