Author Topic: Re-Activation  (Read 1233 times)

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Re-Activation
« on: March 30, 2015, 05:37:37 PM »
Hi All

Apologies if this is a silly question, but I'm afraid I'm not very technical.

I bought "Avast" for my main PC and two others at some point last year.  My main PC has just had a hard drive problem which has resulted in my having to have a new hard drive.

The computer shop installed "Avast Free" and when I started it up I wanted to change that to my existing paid version. But I can't really see how to do it.

Going through the program itself I can only see a place to re-purchase it.  Going through the website I can see where to "add a new pc" and I suppose my new hard drive counts as a new pc right?  But I already have three pc's registered and if I add a new one that would be four, which my licence does not allow.

How do I tell it that this pc is the same pc... just with different pajamas on? :)

Many thanks
Badger
 



Offline Eddy

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Re: Re-Activation
« Reply #1 on: March 30, 2015, 05:39:06 PM »
Delete it from your account (https://my.avast.com)
Install the avast version you paid for and provide the license.