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Author Topic: Video really bad - how do I tell if it's Avast?  (Read 1617 times)

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Offline sludge7051-x

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Video really bad - how do I tell if it's Avast?
« on: March 30, 2015, 09:39:59 PM »
Using the latest Avast 2015, Win 8.1, AT&T 3.0 Mbps fiber optic

Audio and video is choppy on Yahoo and ABC News, sometimes it doesn't even start

NoScript and AdBlock Plus are disabled

It seems like if I disable Avast, it improves

Any idea how I determine exactly what's going on?

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Offline Eddy

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Re: Video really bad - how do I tell if it's Avast?
« Reply #1 on: March 30, 2015, 09:53:51 PM »
Perform a clean installation of the latest avast version and see if the problem still is there:
https://forum.avast.com/index.php?topic=168680.msg1199245#msg1199245
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Offline sludge7051-x

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Re: Video really bad - how do I tell if it's Avast?
« Reply #2 on: April 01, 2015, 04:50:48 PM »
I did a re-install.

I configured based on this page, before:

http://www.winhelp.us/configure-avast-free-antivirus.html

http://www.winhelp.us/configure-avast-free-antivirus/configure-avast-free-antivirus-page-2.html

I'm going to try leaving off some of the extra scanning suggested, and use the defaults.  Maybe that will help.
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Offline Eddy

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Re: Video really bad - how do I tell if it's Avast?
« Reply #3 on: April 01, 2015, 05:08:13 PM »
You can disable the shields one at a time to see if any of them is causing the issue.
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