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Author Topic: not satisfy and need a full refund  (Read 1659 times)

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not satisfy and need a full refund
« on: March 31, 2015, 11:30:38 AM »
Hey Avast,

I made purchase for Avast Pro AntiVirus but not really satisfy with the full version, I need a full refund. I have submitted tickets but there are no one answer?

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Offline Asyn

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Re: not satisfy and need a full refund
« Reply #1 on: March 31, 2015, 11:37:13 AM »
Be patient, it might take a few days.

PS: Don't submit multiple tickets..!!
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Offline DavidR

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Re: not satisfy and need a full refund
« Reply #2 on: March 31, 2015, 12:11:22 PM »
As Mentioned - Submitting multiple tickets can actually slow the process as the tickets are dealt with in a first in first out basis. So for now don't update or submit further tickets - refunds can take some time to be handled depending on your payment method.

If you can give some more information here such as:
When you created your first support ticket and the support ticket ID number.
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Offline Eddy

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Re: not satisfy and need a full refund
« Reply #3 on: March 31, 2015, 01:10:20 PM »
Information:
https://forum.avast.com/index.php?topic=154831.msg1172746#msg1172746

Why are you not satisfied with it ?
Perhaps we can help you.
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