Dear Eddy,
I do appreciate you putting in the time to reply to me. As such, I'll re-write my message to address the areas that seem to lack much sense.
Your post doesn't make much sense.
1]
The amount of licenses you have for the avast av has nothing to do with GrimeFighter.
It is a separate product and if you (fully) want to use it you will need a license for it.
The license that I am referring to is the license for Grimefighter. It is now possible to have multiple licenses on grimefighter. According to reviews by pcmag
http://www.pcmag.com/article2/0,2817,2457784,00.asp, one of the disadvantages was no multi licenses. This looks like it has changed because I had the option to purchase licenses for 3 machines. To me, that is a multi-license. Therefore, to clarify, I am referring to ONLY the license for Grimefighter.
2]
Did you run the free scan tool ?
https://www.avast.com/grimefighter
On the machine for which I am having problems on, yes, I ran the free scan tool (grimefighter.exe), as administrator. and why did you ask? what was the reason for asking this???
3]
The forums on this webboard do have a lot informative information.
If you where not able to find it, you should improve your search skills.
Although this comment seems to be a bit offensive, it is quite understandable when there are people that troll forums. Unfortunately, the last time I used a forum, extensively to search for answers and solutions was almost 10 years ago. Perhaps forums have changed because results from the searches of the following;
"HQ, abort this mission", "drives are encrypted", "can't run Grimefighter" just do not provide any useful and up to date information. perhaps you would like to shed some light on how to improve my search skills. Are there tutorials out there to update my skills on the every expanding WWW, with the particular focus on forums, especially on the avast forums for one of their newer products of Grimefighter?
typically many solutions seems to point towards a refund, and this is why I have included that into the post, as well as the message in my support ticket.
I hope this information has now helped make my thread more readable, and that it makes some sense now. If so, some assistance on this matter would be useful.