Author Topic: SecureLine and Windows 10  (Read 31635 times)

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Offline anarkii

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SecureLine and Windows 10
« on: April 03, 2015, 02:22:22 PM »
In the current build (10049) SecureLine doesnt want to connect to any VPN.
Avast error message is 'Sorry, it is not possible to establish a connection'

Avast SecureLine TAP Adapter 3 is greyed out and disabled.

When I enable it, then try and reconnect to SecureLine, it fails the connection with the error message above, then greys out the TAP connection.

Will there be a fix for this via the program or shall I just wait and see with a new build of Windows 10?


Offline Davidek

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Re: SecureLine and Windows 10
« Reply #1 on: April 07, 2015, 10:45:59 AM »
Hi anarkii,

We are looking into this right away.  Will post back when we have some specific and useful info to share.

Best regards,

Davidek

Offline Davidek

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Re: SecureLine and Windows 10
« Reply #2 on: April 07, 2015, 09:52:46 PM »
The issue was identified and we are working on a fix right now.  Will post back with release/fix timing

Offline HK

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Re: SecureLine and Windows 10
« Reply #3 on: April 08, 2015, 11:51:42 AM »
Hi anarkii,

please try this:

- open regedit and navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class
- then press ctrl+f and serach for aswtap (should be located in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BFC1-08002BE10318}\000X - where X stands for the instance of SecureLine adapter)
- crete new string value here (value name = ComponentId, value data = aswtap)
- enable SecureLine adapter and disable it again (when you are not connected to SecureLine, adapter should be disabled as default)
- try to connect to SecureLine

Hope it will help.

Offline anarkii

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Re: SecureLine and Windows 10
« Reply #4 on: April 11, 2015, 03:15:22 AM »
Hi HK.

Apologies it took so long to reply, but your fix worked great, thank you :)


Offline anarkii

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Re: SecureLine and Windows 10
« Reply #5 on: April 29, 2015, 03:49:40 PM »
Just wanted to bump this thread as you will need to do the registry editing still with todays release of Windows 10 - Build 10074 Insider Preview until a program fix is offered.

REDACTED

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Re: SecureLine and Windows 10
« Reply #6 on: May 17, 2015, 01:14:15 PM »
Hi,
I have W10 Build 10074 and the issue described above.
I checked the Registry and the ComponentId, value data = aswTap is already present.
When I try to start a connection the adapter is Enabled, Identifying... then back to Disabled, then the error message Sorry, it was not possible to establish a connection.
Tried a Repair of Avast but still not connecting.

Any ideas?

Thanks!

Martin
« Last Edit: May 17, 2015, 01:15:54 PM by martingordon71 »

Offline bob3160

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Re: SecureLine and Windows 10
« Reply #7 on: May 20, 2015, 01:00:45 AM »
Secure line seems to detect my current connection as insecure and keeps wanting to connect whenever I start up.
That same connection is recognized as a secure connection when I boot into the Windows 8.1 partition ???
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 22.5, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://

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Re: SecureLine and Windows 10
« Reply #8 on: May 20, 2015, 06:49:21 AM »
Hey I had the same issue...the registry fix worked.  buttt...Like one member said earlier ...that key was already there.  I replaced the aswTap with aswtap...lowercase t and did the enable and disable then it worked.  Thanks and hope this helps


REDACTED

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Re: SecureLine and Windows 10
« Reply #9 on: May 20, 2015, 06:51:33 AM »
Hi,
I have W10 Build 10074 and the issue described above.
I checked the Registry and the ComponentId, value data = aswTap is already present.
When I try to start a connection the adapter is Enabled, Identifying... then back to Disabled, then the error message Sorry, it was not possible to establish a connection.
Tried a Repair of Avast but still not connecting.

Any ideas?

Thanks!

Martin

try to replace the T with lowercase t...worked for me

REDACTED

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Re: SecureLine and Windows 10
« Reply #10 on: May 20, 2015, 07:51:37 PM »
Yes that's worked.

Many thanks,

Martin

Offline anarkii

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Re: SecureLine and Windows 10
« Reply #11 on: May 21, 2015, 03:58:59 AM »
Unfortunitly you need to do this fix (use lowercase aswtap) for todays build of 10122. Still no update from Avast that does it for you just yet.

Offline anarkii

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Re: SecureLine and Windows 10
« Reply #12 on: May 30, 2015, 08:33:05 AM »
annnd again with 10125 and todays build of 10130.

Offline anarkii

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Re: SecureLine and Windows 10
« Reply #13 on: June 30, 2015, 03:00:21 PM »
annnd again with 10125 and todays build of 10130.

And again with todays build of 10158.

For the mods/admin etc - will there be a program fix or update to Avast that will fix this in the RTM of Windows 10 and beyond? Being a simple Registry fix seems like it should be a very easy update to push out.

Offline bob3160

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Re: SecureLine and Windows 10
« Reply #14 on: June 30, 2015, 11:03:30 PM »
Apparently I no longer have the problem:


Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 22.5, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://