Author Topic: aswOfferTool.exe Application Error  (Read 7856 times)

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Offline Commodore

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aswOfferTool.exe Application Error
« on: April 03, 2015, 02:41:12 PM »
Since I updated Avast Free I keep on receiving the aswOfferTool.exe Application Error each single time I restart my Windows 7 and also when I change my location in the Avast window sometimes. I previously also uninstalled Chrome and installed Firefox instead, just in case this could be relevant.

I tried everything I could find in the net, reinstalled Avast, repaired it and tried several recommended repair tools as CCleaner, Auslogics BoostSpeed and WinThruster. The problem remains and drives me crazy. I did not want Chrome to be installed and unchecked it during the installation process where it was offered, and I did not want to upgrade to paid version which I was offered several times.


aswOfferTool.exe Application Error

The Exception Illegal Instruction
An attempt was made to execute an illegal instruction.
(0xc00001d) occured in the application at location 0x5d1c4472.
Click OK to terminate the program.



Please can someone tell me how to get rid of this annoying error message?


Commodore

Windows 7 Home Premium SP 1, AMD Athlon(tm) 1,09 GHz, pretty old machine, Firefox, Avast, always latest version.

Offline Eddy

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Re: aswOfferTool.exe Application Error
« Reply #1 on: April 03, 2015, 03:27:35 PM »
Winthruster is not trusted:
http://softuninstall.com/remove-winthruster-by-solvusoft1.html

Have you used avastclear ?
« Last Edit: April 03, 2015, 03:29:15 PM by Eddy »

Offline Commodore

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Re: aswOfferTool.exe Application Error
« Reply #2 on: April 03, 2015, 03:48:52 PM »
Hi Eddy. Thanks for your tip. I had already uninstalled WinThruster via Control Panel. So I guess now its too late to use this uninstaller. I hope I don't have any more leftovers of WinThruster.
Commodore

Windows 7 Home Premium SP 1, AMD Athlon(tm) 1,09 GHz, pretty old machine, Firefox, Avast, always latest version.

Offline Eddy

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Re: aswOfferTool.exe Application Error
« Reply #3 on: April 03, 2015, 04:03:24 PM »
We can check for that.

But how about avastclear ?
Did you use it before you installed avast again ?

Offline Commodore

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Re: aswOfferTool.exe Application Error
« Reply #4 on: April 03, 2015, 04:20:34 PM »
I cleaned the registry and system with CCleaner.
Commodore

Windows 7 Home Premium SP 1, AMD Athlon(tm) 1,09 GHz, pretty old machine, Firefox, Avast, always latest version.

Offline Commodore

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Re: aswOfferTool.exe Application Error
« Reply #5 on: April 03, 2015, 04:32:16 PM »
Do I need the registered version of Max Uninstaller to try it? And how much would that be? I cannot see any price.
Commodore

Windows 7 Home Premium SP 1, AMD Athlon(tm) 1,09 GHz, pretty old machine, Firefox, Avast, always latest version.

Offline Eddy

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Re: aswOfferTool.exe Application Error
« Reply #6 on: April 03, 2015, 04:44:08 PM »
You don't need any third party uninstaller.
Just answer my question about avastclear please.

Offline Commodore

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Re: aswOfferTool.exe Application Error
« Reply #7 on: April 03, 2015, 04:56:58 PM »
Ok. What exactly is Avastclear?
Commodore

Windows 7 Home Premium SP 1, AMD Athlon(tm) 1,09 GHz, pretty old machine, Firefox, Avast, always latest version.

Offline DavidR

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Re: aswOfferTool.exe Application Error
« Reply #8 on: April 03, 2015, 05:50:59 PM »
Ok. What exactly is Avastclear?


It is an avast built Uninstall Utility, designed to ensure that avast is properly uninstalled - generally this is used if you can't use the regular Program Uninstall - but it does its work from safe mode, which ensures avast isn't running.
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.1.2449 (build 21.1.5968.561) UI-1.0.597/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Commodore

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Re: aswOfferTool.exe Application Error
« Reply #9 on: April 03, 2015, 07:07:38 PM »
Ok. Im through. I uninstalled Avast in the safe mode with Avastclear. Everything was gone after the restart. Then I reinstalled Avast. After a system restart the same error happened again. And now?
Commodore

Windows 7 Home Premium SP 1, AMD Athlon(tm) 1,09 GHz, pretty old machine, Firefox, Avast, always latest version.

Offline jahliveearth

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Re: aswOfferTool.exe Application Error
« Reply #10 on: April 07, 2015, 05:18:38 PM »
I'm still having the error message

Offline Commodore

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Re: aswOfferTool.exe Application Error
« Reply #11 on: May 08, 2015, 06:34:48 AM »
I reinstalled Windows 7 with formatting the hd. No more aswOfferTool.exe error until I installed avast. It already showed before the first restart.
Commodore

Windows 7 Home Premium SP 1, AMD Athlon(tm) 1,09 GHz, pretty old machine, Firefox, Avast, always latest version.

Offline Tia

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Re: aswOfferTool.exe Application Error
« Reply #12 on: May 09, 2015, 05:45:07 AM »
aswOfferTool.exe is  part of Avast.

Do you have anything installed that prevents it from running, HIPS (stand alone or part of a FW) perhaps or a task manager?

Offline Commodore

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Re: aswOfferTool.exe Application Error
« Reply #13 on: May 09, 2015, 11:30:28 PM »
I had office 2010 installed before to have access to my serials list,the driver software for my wifi stick and acronis for the first backup. All things I always had installed even long before the first problem with avast. They used to work smooth side by side for eternities.
Commodore

Windows 7 Home Premium SP 1, AMD Athlon(tm) 1,09 GHz, pretty old machine, Firefox, Avast, always latest version.

Offline davexnet

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Re: aswOfferTool.exe Application Error
« Reply #14 on: May 18, 2015, 06:39:47 AM »
What CPU do you have in this PC?
Is it a recent machine ?
AMD FX-4300 4GB DDR3
avast free 2279 (Windows XP), MBAM free