Author Topic: The plug-in wasn't found on device  (Read 2180 times)

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casey@chatt-insurance.com

  • Guest
The plug-in wasn't found on device
« on: April 06, 2015, 10:37:22 PM »
It seems that all of the computers in our Avast for Business is able to get forced updates/scans/tasks. However mine will always error. It states "The plug-in wasn't found on device" whenever I create and run a task for all of the computer to get an update/scan for viri, etc.

Any thoughts on this?

Thanks!

sigmon@avast.com

  • Guest
Re: The plug-in wasn't found on device
« Reply #1 on: April 07, 2015, 03:38:25 PM »
HI,
Uninstall from the device and run this cleaner utility https://www.avast.com/en-us/uninstall-utility then reinstall.
Post back and let us know if this helped or if you still have issues.

Thanks!

Jeff

casey@chatt-insurance.com

  • Guest
Re: The plug-in wasn't found on device
« Reply #2 on: April 07, 2015, 04:18:48 PM »
ok it looks like the uninstall/clean/reinstall fixed it. Thanks!