Author Topic: Avast - Payment Authorization Failed  (Read 2829 times)

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Offline p51jd

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Avast - Payment Authorization Failed
« on: April 07, 2015, 06:51:53 AM »
I have attempted to purchase your software over the last several weeks to no avail. Do you know if there currently an issue with the payment system? I have tried a credit card and Paypal and neither service has accepted the payment.

Do you have any other alternatives than those two options to get a license?

Thanks.

Offline DavidR

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Re: Avast - Payment Authorization Failed
« Reply #1 on: April 07, 2015, 11:58:21 AM »
I have reported this, hopefully it will get attention soon.
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Offline moroni

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Re: Avast - Payment Authorization Failed
« Reply #2 on: April 07, 2015, 03:46:25 PM »
I have attempted to purchase your software over the last several weeks to no avail. Do you know if there currently an issue with the payment system? I have tried a credit card and Paypal and neither service has accepted the payment.

Do you have any other alternatives than those two options to get a license?

Thanks.

Hi p51jd,

I noted that all the recent attempts made by you were using Paypal. Could you please try once more, using a credit card?
If you get the same problem, please open a support ticket to our Sales Support https://support.avast.com/Tickets/Submit/

Cheers!

Offline p51jd

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Re: Avast - Payment Authorization Failed
« Reply #3 on: April 08, 2015, 05:35:12 AM »
Unfortunately, using a credit card did not fix my issue.

I will submit a ticket in regards to the purchase.