« previous next »
Pages: [1]   Go Down

Author Topic: double billed  (Read 2162 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
double billed
« on: April 08, 2015, 12:00:27 AM »
HELP!
Im brand new and need to find out how I get hold of the billing department. I was double billed for GrimeFighter and need to get a refund. I cant find the 'ticket' area. HELP!
Logged

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31079
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: double billed
« Reply #1 on: April 08, 2015, 12:18:07 AM »
Logged

Offline Staticguy

  • Super Poster
  • ***
  • Posts: 1427
Re: double billed
« Reply #2 on: April 08, 2015, 03:47:34 AM »
After you submit a support ticket via the link that Eddy has provided you should wait for a reply at least a week or two. It all depends upon which tickets gets to the support technicians/engineers first. Tickets are handled FIRST IN FIRST OUT BASIS. So the key is that always be patience.
« Last Edit: April 08, 2015, 06:02:08 AM by Staticguy »
Logged
DELL Inspiron 15" 7000 Gaming, Windows 10 Home Version 21H1 (OS Build 19043.1237), Trend Micro Maximum Security 2021 (17.0.1333), Avast SecureLine VPN (5.12.5655), Windows Firewall, Unchecky 1.2
Pages: [1]   Go Up
« previous next »