Help re: blackled, reduled malware

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Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.
Running it on another one may cause damage and render the system unstable.

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on icon and select Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
  
• Press the Fix button just once and wait.
  
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.
  

Please attach it to your reply.

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I have done everything you have asked me too!!

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 You have a personal message

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I am hoping this will work - I have tried to reply for about four hours today!!

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Okay.

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so any help recommended?

[mikaelrask]

hey agian helen did you follow the instruction argus left you, if so plasese attach the logs he wanted 

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Hey there,

really sorry - this went through to my junk mail I did not realise!!! I did upload the logs but can see it didn't work so have run it again and am attaching - thanks for the prompt !!

[REDACTED]

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.
Running it on another one may cause damage and render the system unstable.

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on icon and select Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
  
• Press the Fix button just once and wait.
  
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.
  

Please attach it to your reply.

[REDACTED]

Hey thanks for such a quick reply - really appreciated!!!! Please find attached the info you asked for!

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Download Malwarebytes Anti-Rootkit to your desktop.

• Double-click the icon to start the tool.
• It will ask you where to extract it, then it will start.
• Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  
• Click in the introduction screen "next" to continue.
  
• Click in the following screen "Update" to obtain the latest malware definitions.
  
• Once the update is complete select "Next" and click "Scan".
  
• When the scan is finished and no malware has been found select "Exit".
  
• If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  
• Open the MBAR folder and paste the content of the following files in your next reply:
• "mbar-log-{date} (xx-xx-xx).txt"
  
• "system-log.txt"
  

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Hey there - you said to paste the content into this reply but it is too long - I have attached the files. If this is not acceptable please let me know and I will paste in separate replies!!!!

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Wow - you have so fixed the problem   - thank you so much - I really appreciate it!!! Obvs going to donate - how did you fix it? Like I say - everyone says use Malware  fix - didn't pick it up?! Tried everything for ages - what did you do? x x

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Just restarted my pc to make sure you are not a magician - bloody brilliant - thank you so much!!!! I wish I had a knowledge that I could share with others - I don't - but I am glad that you share yours - eternal thanks x x

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Seriously - thank you!!! I know I am kind of between two groups right now but you have no idea how much this means!!! I like to think I am not *stupid but really appreciate this - both the time and the expertise x x