Author Topic: After running Boot-Time Scan, my PC won't start  (Read 3579 times)

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Offline scpyo

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After running Boot-Time Scan, my PC won't start
« on: April 16, 2015, 06:04:18 AM »
Greetings,

After running a boot-time scan, as recommended, went to turn on my PC but it will not start.

Please Help!

Thanks!

Offline Asyn

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Re: After running Boot-Time Scan, my PC won't start
« Reply #1 on: April 16, 2015, 06:45:23 AM »
See: "If you cannot  Boot the computer"
Instructions: http://forum.avast.com/index.php?topic=53253.0
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Offline scpyo

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Re: After running Boot-Time Scan, my PC won't start
« Reply #2 on: April 16, 2015, 02:40:18 PM »
Thanks for the response.

However, the computer will not boot up at all!  Hence going to the desktop to get to the web browser is not even an option. 

Any suggestions?

Offline Eddy

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Re: After running Boot-Time Scan, my PC won't start
« Reply #3 on: April 16, 2015, 02:42:04 PM »
Use a computer that is working to download and create the bootable usb.

Offline scpyo

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Re: After running Boot-Time Scan, my PC won't start
« Reply #4 on: April 16, 2015, 03:48:03 PM »
I'm not well versed in these matters ...

I got the download part, that i got.  but "bootable" USB?

Offline Eddy

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Re: After running Boot-Time Scan, my PC won't start
« Reply #5 on: April 16, 2015, 03:55:09 PM »
Follow the instructions in the link Asyn has given you.

Offline essexboy

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Re: After running Boot-Time Scan, my PC won't start
« Reply #6 on: April 16, 2015, 03:57:14 PM »
What version of windows do you have and is it 32 or 64 bit

Offline scpyo

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Re: After running Boot-Time Scan, my PC won't start
« Reply #7 on: April 16, 2015, 08:03:10 PM »
sorry to say idk... :-[

i have two others that i've reformated and changed things around hence the confusion

Offline essexboy

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Re: After running Boot-Time Scan, my PC won't start
« Reply #8 on: April 16, 2015, 08:26:46 PM »
Was it XP, windows Vista, Windows 7 or windows 8

Offline scpyo

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Re: After running Boot-Time Scan, my PC won't start
« Reply #9 on: April 17, 2015, 02:10:26 AM »
just found out that it's Windows 7  64bit....

Offline essexboy

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Re: After running Boot-Time Scan, my PC won't start
« Reply #10 on: April 17, 2015, 01:31:29 PM »
Download the following three programmes to your desktop on a working system :
 
 
1.  Rufus 
 
For 64bit systems  
2. Windows 7 64bit RC  I will PM the link
3. Farbar Recovery Scan Tool x64 
 
 
Insert the USB stick Then run Rufus
 

Select the ISO file on the desktop via the ISO icon. 
 
Press Start Burn

Then copy FRST to the same USB   
 
   
 
 
 
Insert the USB into the sick computer and start the computer.  First ensuring that the system is set to boot from USB 
Note: If you are not sure how to do that follow the instructions Here
 
Windows 7 and Vista screenshots 

When you reboot you will  see this.
 Click repair my computer  
 
 
Select your operating system  
 
 
Select Command prompt 
 
 
At the command prompt type the following  :
 
notepad and press Enter
The notepad opens. Under File menu select Open
Select "Computer" and find your flash drive letter and close the notepad. 
In the command window type e:\frst64.exe  or  e:\frst.exe dependant on system
 and press Enter 
Note: Replace letter e with the drive letter of your flash drive. 
The tool will start to run. 
When the tool opens click Yes to disclaimer. 

Press Scan button. 
It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
 

Offline scpyo

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Re: After running Boot-Time Scan, my PC won't start
« Reply #11 on: April 17, 2015, 04:38:19 PM »
i got the e-mail...Thank You!!

BTW, i recall when running the Boot-Time Scan, many that were detected as viruses were not able to be moved to chest or delete. Might you know what that means?

Also, what's the difference between deleting vs moving to chest vs fix? 

Thanks again!

Offline essexboy

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Re: After running Boot-Time Scan, my PC won't start
« Reply #12 on: April 17, 2015, 04:40:47 PM »
Deleting is permanent, whereas move to chest means you can get them back