Jovy,
Hello. Would you try this for me first....
Let's see if your computer has installed the necessary files used to connect to the Avast server used for updates:
Go to Start, Run, enter MSconfig....then go to the Start tab.
See if these files are listed:
1. ashdisp
2. ashmaisv
3. ashmon
Next question: Do you have any other anti-virus software installed, or DID you have Norton? Very important.
Does the "red" box give any other details besides that Avast iks having problems updating. Does it say error 80 or server down...;.anything like that?
If you uninstalled, how did you perform the operation?
I'll be here to help.
techie