Author Topic: Stop deleting Reason Core Security component  (Read 11875 times)

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Offline RejZoR

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Stop deleting Reason Core Security component
« on: April 16, 2015, 12:59:59 PM »
https://www.reasoncoresecurity.com

Why is avast! detecting component of this program without quarantining the component? It's just deleting it directly so I can't even bloody report it as false positive or restore it with exclusion. So freaking annoying. Please fix it.
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Offline Pondus

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Re: Stop deleting Reason Core Security component
« Reply #1 on: April 16, 2015, 01:25:21 PM »
Quote
It's just deleting it directly so I can't even bloody report it as false positive or restore it with exclusion.
Have you tried pausing shields?
« Last Edit: April 16, 2015, 04:56:00 PM by Pondus »

Offline Pondus

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Re: Stop deleting Reason Core Security component
« Reply #2 on: April 16, 2015, 03:20:46 PM »
setup.exe
https://www.virustotal.com/en/file/ca9b9afa2590fa916f95551957e1e8c107013ef4a4c83ecaf323cb10223ee2fa/analysis/1429190290/



First submission 2015-04-14 16:32:33 UTC ( 1 day, 20 hours ago )
Quote
CopyrightCopyright Reason Software Company Inc.
Publisher Reason Software Company Inc.
Product Reason Core Security
File version 1.0.6.0
Description Reason Core Security Setup
Comments Reason Core Security
Signature verification  Signed file, verified signature
Signing date 4:18 PM 4/14/2015
Signers   
  • Reason Software Company Inc.
  • VeriSign Class 3 Code Signing 2010 CA
  • VeriSign

Counter signers   
  • Symantec Time Stamping Services Signer - G4
  • Symantec Time Stamping Services CA - G2
  • Thawte Timestamping CA

Offline RejZoR

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Re: Stop deleting Reason Core Security component
« Reply #3 on: April 16, 2015, 09:32:35 PM »
It's actually detecting the component within it, not the installer itself... It all goes off during installation so I don't even know what's the file exactly...
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Re: Stop deleting Reason Core Security component
« Reply #4 on: April 17, 2015, 12:03:26 AM »
The latest Virus Total scan shows avast not detecting the setup file. Not sure about the component in the setup file though.

Offline Staticguy

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Re: Stop deleting Reason Core Security component
« Reply #5 on: April 17, 2015, 12:06:38 AM »
It's actually detecting the component within it, not the installer itself... It all goes off during installation so I don't even know what's the file exactly...

RejZor did you completely disable avast and run that installer?
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Offline DavidR

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Re: Stop deleting Reason Core Security component
« Reply #6 on: April 17, 2015, 01:27:08 AM »
It's actually detecting the component within it, not the installer itself... It all goes off during installation so I don't even know what's the file exactly...

RejZor did you completely disable avast and run that installer?

I rather doubt RejZoR requires help - since he is a long term forum member and avast user (over 11 years) - I believe he is simply bring this anomaly to avasts attention, not to delete in this way.
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Offline schmidthouse

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Re: Stop deleting Reason Core Security component
« Reply #7 on: April 17, 2015, 02:02:48 AM »
It's actually detecting the component within it, not the installer itself... It all goes off during installation so I don't even know what's the file exactly...

RejZor did you completely disable avast and run that installer?

I rather doubt RejZoR requires help - since he is a long term forum member and avast user (over 11 years) - I believe he is simply bring this anomaly to avasts attention, not to delete in this way.

 ;)

Offline Rednose

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Re: Stop deleting Reason Core Security component
« Reply #8 on: April 17, 2015, 02:44:28 AM »
RejZoR is the only Polymorphic Sheep among the Avast Überevangelists ( and in the world I beleve ), so be careful what you say to him ...

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Offline Staticguy

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Re: Stop deleting Reason Core Security component
« Reply #9 on: April 17, 2015, 09:43:08 AM »
It's actually detecting the component within it, not the installer itself... It all goes off during installation so I don't even know what's the file exactly...

RejZor did you completely disable avast and run that installer?

I rather doubt RejZoR requires help - since he is a long term forum member and avast user (over 11 years) - I believe he is simply bring this anomaly to avasts attention, not to delete in this way.

Yeah he is a long term avast user and I was just trying to get answers from him. If I someday install that program I may come up with issues and problems. Also just trying to help him out  :)
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Re: Stop deleting Reason Core Security component
« Reply #10 on: April 17, 2015, 10:53:36 AM »
It happened once before that avast! was just deleting a file even though it is set to quarantine files. I don't understand why it makes such exceptions for some files. It adds unnecessary problems finding things out, especially since there is no central log, but you have to dig out text log files from user profile which is further annoying.
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Offline Milos

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Re: Stop deleting Reason Core Security component
« Reply #11 on: April 17, 2015, 11:24:30 AM »
Hello,
there are non-crypted malware signatures. We can whilelist it, but if the file changes it will be detected again.

Milos

Offline Rednose

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Re: Stop deleting Reason Core Security component
« Reply #12 on: April 17, 2015, 11:38:11 AM »
Milos,

But why is the file not quarantined ?

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Offline Milos

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Re: Stop deleting Reason Core Security component
« Reply #13 on: April 17, 2015, 01:10:26 PM »
Hello,
maybe you don't have enough space in chest -- check settings. How big space is reserved for chest and how many space is occupied by files in chest and how big is the file, which should be moved to chest.

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Offline Rednose

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Re: Stop deleting Reason Core Security component
« Reply #14 on: April 17, 2015, 01:20:39 PM »
Logical answer ...

For people who want to know how https://www.avast.com/en-eu/faq.php?article=AVKB21#idt_02

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