Author Topic: Avast premier stopped loading  (Read 2793 times)

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Avast premier stopped loading
« on: June 01, 2015, 09:24:09 AM »
My Avast premier has just stopped loading, I can not open the desktop account. How can I download Avast again to get it working?

Offline Asyn

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Re: Avast premier stopped loading
« Reply #1 on: June 01, 2015, 09:28:42 AM »
1. Download Avast Premier Antivirus: https://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Avast premier stopped loading
« Reply #2 on: June 01, 2015, 09:32:15 AM »
Thanks for the quick reply, I am using another PC on the account at present but will now try this on the other.  Cheers

Offline Asyn

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Re: Avast premier stopped loading
« Reply #3 on: June 01, 2015, 09:32:45 AM »
You're welcome, report back.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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  • Guest
Re: Avast premier stopped loading
« Reply #4 on: June 01, 2015, 09:47:07 AM »
Hello,  I have Avast running again now thanks but have picket up another problem? I run open office but when I try to open a spreadsheet Avast says it has picked Malware up and moved it to a chest. This seems to remove the open office spreadsheet from my PC as I can not open it at all, it comes up something about using an App?

Hopefully you can help.

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Re: Avast premier stopped loading
« Reply #5 on: June 01, 2015, 09:50:18 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Avast premier stopped loading
« Reply #6 on: June 01, 2015, 09:52:18 AM »
Thanks,

Offline Asyn

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Re: Avast premier stopped loading
« Reply #7 on: June 01, 2015, 09:52:50 AM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0