Malware: Assistance greatly appreciated

[REDACTED]

Dear Malware Gurus

I've been having trouble with some persistent malware. As others have posted, Avast has been notifying me of issues with blackfight, epictory etc. I have attached the MBAM, FRST and aswMBR.exe logs.

I would be extremely grateful for your assistance.

Thank you.

RD

[essexboy]

Let me know if this stops it

CAUTION :  This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 

CreateRestorePoint:
GroupPolicy: Group Policy on Chrome detected <======= ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
ProxyEnable: [S-1-5-21-701259882-3153015218-2467918760-1000] => Internet Explorer proxy is enabled.
2015-03-28 18:47 - 2015-03-28 18:47 - 00003626 _____ () C:\Windows\System32\Tasks\{8F8A481A-5341-4D98-BF6E-070DAE4560C1}
2015-03-28 14:01 - 2015-03-28 14:01 - 00003032 _____ () C:\Windows\System32\Tasks\{A0E21264-0AFE-440B-A3D9-FCC1C636E4AA}
Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
RemoveProxy:
EmptyTemp:
CMD: bitsadmin /reset /allusers

 
Save this as fixlist.txt, in the same location as FRST.exe

Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

• Close all open programs and internet browsers.
• Double click on AdwCleaner.exe to run the tool.
  
• Click on Scan.
  
• After the scan is complete click on "Clean"
• Confirm each time with Ok.
  
• Your computer will be rebooted automatically. A text file will open after the restart.
• Please post the content of that logfile with your next answer.
• You can find the logfile at C:\AdwCleaner[S0].txt as well.
  

[REDACTED]

Thanks Essexboy. This has stopped the Avast notifications.

AdwCleaner initially identified 3 registry keys (as per AdwCleaner[R0].txt):

   Key Found : HKCU\Software\Local AppWizard-Generated Applications
   Key Found : [x64] HKCU\Software\Local AppWizard-Generated Applications
   Key Found : HKU\.DEFAULT\Software\Local AppWizard-Generated Applications

but only deleted 2 of them (AdwCleaner[S0].txt):

   Key Deleted : HKCU\Software\Local AppWizard-Generated Applications
   Key Deleted : HKU\.DEFAULT\Software\Local AppWizard-Generated Applications

A subsequent scan and fix deleted the third however that same key is identified and deleted each time a new scan is performed (AdwCleaner[R3].txt, AdwCleaner[S1].txt):

   Key Found : HKU\.DEFAULT\Software\Local AppWizard-Generated Applications

I'm not sure if this is to be expected?

Additionally, MBAM is regularly notifying of "Malicious Website Protection". Not sure if this is normal. I have attached AdwCleaner[S1].txt and an MBAM protection log in the next post.

Thanks again.

[REDACTED]

Additional logs.

[essexboy]

Do you use the ruby programming language ?

(http://www.ruby-lang.org/) C:\Users\Scott\AppData\Local\Temp\ocr6B8E.tmp\bin\rubyw.exe

[REDACTED]

No, I don't even know what I downloaded to result in that being there.

P.S. Please accept my apologies for the delayed response.

[essexboy]

Are you still getting alerts ?

[REDACTED]

Yeah, just the MBAM "Malicious Website Protection" ones.

[essexboy]

Could you give a screenshot of that please

[REDACTED]

Okay, I now understand the notifications are a result of MBAM not playing nicely with my VPN (PIA) which uses Ruby to manage connectivity - I don't believe this is a matter for concern. I assume you're aware of this and fully appreciate it would be impossible to explain it given the volume of work you must deal with and my obvious lack of technical knowledge on the topic 

Incidentally, I haven't received a notification since your last post. Is it possible you're magic or is this simply a coincidence?

[essexboy]

I guessed it was something like that ..  The bad boy was

=========  bitsadmin /reset /allusers =========


BITSADMIN version 3.0 [ 7.5.7601 ]
BITS administration utility.
(C) Copyright 2000-2006 Microsoft Corp.

BITSAdmin is deprecated and is not guaranteed to be available in future versions of Windows.
Administrative tools for the BITS service are now provided by BITS PowerShell cmdlets.

{55F5235E-1542-49EB-8C11-A022A6B81647} canceled.
1 out of 1 jobs canceled.

Subject to no further problems   

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Remove tools

Download and run Delfix
Select the options as shown


Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme 

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide  Best security practices Keep safe  :wave:

[REDACTED]

That's awesome mate, thank you so much for all your help. I'm amazed by the level of patience you guys must have to help us nufties who persistently trash our machines by carelessly downloading shit from the dirtiest depths of the internet. Full credit to you, you're providing an incredible service.

Thanks again.
RD

[essexboy]

My pleasure