Author Topic: I bought your premium license from avast mobile s & av app and it no go premium!  (Read 1689 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
first thing my english is not the best so please be patient...

I bought your premium license from avast mobile s & av app and it no go premium!

my phone is galaxy s3 neo  (I9301I)

with google wallet I bought your premium license for 59.00 NIS (New Israeli Shekel)

and got the Purchase receipt to my email.

and the app said unknown in the premium Location it said (Restoring of your subscriptions failed. please try again in a few minutes.)

also in avast anti-theft i try to go premium with (already have license?) Button, and it still tell me to go premium !!!!

so i need your help Because if it don't work i need refund for my 59.00 nis.

so please help my resolve this!!


Offline limojoe

  • Avast team
  • Newbie
  • *
  • Posts: 11
I am sorry for the issue with premium, please try to update AMS. For more details please check https://forum.avast.com/index.php?topic=170042.0