Author Topic: Avast! Online Security  (Read 10170 times)

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Offline cbino

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Avast! Online Security
« on: April 22, 2015, 11:27:37 AM »
Hi,
I have not found in the forum answers to a problem that should be of many users of the latest versions of Avast Antivirus -versioni is free, the one I used in the past, that pro v. 10.2.2215.880, the one I use now -
The icon of Avast! Online Security, although the active component does not appear again, a long time ago, in the command bar of Internet Explorer, v. 11 (it is the one I use) or icon appears next to the component of the link when searching, for example with google, internet.
My operating system is Windows 7 Home Premium 64bit
The problem does not arise with Mozilla Firefox and Chrome.
I hope someone enlighten me. I can not think that all users are devotees Avast users only Firefox and Chrome!
thanks
P.S.
Updated about an hour ago, the version 10.2.2218.942 the problem of Avast! Online Security remains on IE.
I begin to think of a serious incompatibility.
Disattiverò the add-in will install WOT and Avast!

Offline Rednose

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Re: Avast! Online Security
« Reply #1 on: April 22, 2015, 02:28:26 PM »
Hi cbino :)

I am not sure of I understand your problem, but if Avast! Online Security doesn't work as expected try this :

1) Start - Control Panel - Add/Remove Programs - Avast! - Change.
2) Change.
3) Uncheck "Browser protection" to uninstall it.
4) Continue.
5) Reboot.

And now the same steps again, but in step 3 you check "Browser protection" to install it again.

Greetz, Red.
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Offline cbino

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Re: Avast! Online Security
« Reply #2 on: April 22, 2015, 05:30:48 PM »
Hello Nano Red,
I followed the steps and tried other ways but without solving!
I am convinced that the problem affects all users who use Internet Explorer Avast 11-
Probably in many surf the Internet with Firefox or Chrome and therefore did not detect the anomaly that is quite clear.
Who has the ability to use IE 11 should only try and can not but take note of the problem!
Anyway thanks

Offline essexboy

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Re: Avast! Online Security
« Reply #3 on: April 22, 2015, 06:05:16 PM »
If you go to tools on the IE bar and select manage add ons is Avast enabled ?


Offline giogio

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Re: Avast! Online Security
« Reply #4 on: April 22, 2015, 08:43:03 PM »
I've the same problem on two computer: one with seven 32bit and the other at 64bit, all IE 11.
The plugin in the addon manager is enabled. But it isn't shown in the bar and during a search no checkmark are visible.
I've also tried the rednose trick without success.
Also tried the new version but there is still the problem
Tried also to deactivate protected mode.

EDIT
No problem on XP and IE8.
« Last Edit: April 22, 2015, 10:21:26 PM by giogio »
Prima di scrivere sul forum per favore leggi le istruzioni qui https://forum.avast.com/index.php?topic=144453.0
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Offline malone.m

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Re: Avast! Online Security
« Reply #5 on: April 22, 2015, 09:42:35 PM »
Same here. No icon, no green checkmarks next to the search results in IE11,  addon is enabled of course..
Nothing is perfect...

Offline cbino

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Re: Avast! Online Security
« Reply #6 on: April 22, 2015, 11:02:58 PM »
Next other users of avast!
I am increasingly convinced that no icon Avast! Online Security will be displayed in the command bar and in the search results of IE 11!

Hello to all
« Last Edit: April 22, 2015, 11:11:04 PM by cbino »

Offline Rednose

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Re: Avast! Online Security
« Reply #7 on: April 23, 2015, 10:30:39 PM »
Now that I understand the problem ( No green "blob" in IE 11 ) I noticed that I have the same problem in my "virgin" IE 11 ( I never use it ).
So I uninstalled the Avast browser addon, as described earlier, reset IE 11 with the Microsoft Fixit tool for it, and installed - and accepted the addon again.
But still no luck. It doesn't matter if you have the addon enabled or not.

See also this topic https://forum.avast.com/index.php?topic=169676.0

There is definitely a problem, and I don't know how to solve it. I will put this forward.

Greetz, Red.
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Offline mbrigagao

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Re: Avast! Online Security
« Reply #8 on: April 28, 2015, 06:05:35 PM »
Hello,

I have de same problem.

How can i do to solve it ?

Offline essexboy

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Re: Avast! Online Security
« Reply #9 on: April 28, 2015, 06:14:55 PM »
This appears to be a random problem, some IE11 systems are affected.  However, I have no problems with mine

Offline giogio

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Re: Avast! Online Security
« Reply #10 on: April 28, 2015, 07:19:16 PM »
Maybe it's due to the different version of IE11 on different operating system?
It's seems that all the problems, until now, are on IE11 on windows seven
Prima di scrivere sul forum per favore leggi le istruzioni qui https://forum.avast.com/index.php?topic=144453.0
Non inviatemi MP per supporto,grazie-No support PM please
Home: E8400-4GB RAM-500GB HDD-Win10.0.15063x64-Avast! Free 17.3.2291-CryptoPrevent-MBAM 2.2free-Chrome 57(uBlock origin)-TB52
Work: i5-2400-4GB RAM-500GB HDD-Win 7sp1x64-Avast!Business Security 12.3.2515,     
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Offline bob3160

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Re: Avast! Online Security
« Reply #11 on: April 28, 2015, 07:40:42 PM »
Maybe it's due to the different version of IE11 on different operating system?
It's seems that all the problems, until now, are on IE11 on windows seven
I have the problem on Windows 8.1 and Windows 10 Build 10061
The ad-on is active but doesn't display and no ratings in a search.
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Offline giogio

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Re: Avast! Online Security
« Reply #12 on: April 28, 2015, 07:46:27 PM »
..so it's a random problem as Essexboy said...
Prima di scrivere sul forum per favore leggi le istruzioni qui https://forum.avast.com/index.php?topic=144453.0
Non inviatemi MP per supporto,grazie-No support PM please
Home: E8400-4GB RAM-500GB HDD-Win10.0.15063x64-Avast! Free 17.3.2291-CryptoPrevent-MBAM 2.2free-Chrome 57(uBlock origin)-TB52
Work: i5-2400-4GB RAM-500GB HDD-Win 7sp1x64-Avast!Business Security 12.3.2515,     
Cloud Console 2.18
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Offline Rednose

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Re: Avast! Online Security
« Reply #13 on: April 29, 2015, 12:54:15 AM »
I don't beleve in random problems.

It is a bug, a conflict, or something else. I want to find out, and I am going to do my best to find out :)

Greetz, Red.

« Last Edit: April 29, 2015, 12:56:46 AM by Rednose »
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Offline mchain

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Re: Avast! Online Security
« Reply #14 on: April 29, 2015, 07:10:09 AM »
Agreed.

Don't use IE 11 for anything but as a reserve browser just in case.  AOS does not work on two separate Win 7 64-bit systems, and appears as a grey dimmed-out icon.  In both systems, AOS is enabled, but will not accept setting changes or actively appear to run.

One of a few minor details not working as they should in AIS 2015.  Main core is fine and stable, and is always installed as a clean install, never updated through the GUI.
Windows 10 Home 64-bit 1909 Avast Premier Security version 20.1.2397 (build 20.1.5069.559) UI version 1.0.460.