Had an email from 'Avast' telling us our Avast Pro Antivirus Subscription will be automatically renewed before the expiration date. There is a link to follow to access my account on there;
https://avast-uk.nexway.com/ along with a
password in clear text!!! I went direct to the Avast website not the above one (
nexway.com) as you should NEVER follow links in an email for logging in to accounts, and logged in to my account with my password (which isn't the one shown in clear text on the email might I add). Nowhere in my account (
my.avast.com) can i find ANYTHING about auto renewals or payments.
Is the above email a scam, or does Avast promote insecure practics and insist I follow a link to a website I don't know, using a password I don't know, sent in an insecure email in plain text??!
I'm stuck, with Avast apparently having a Scheduled Transaction date 2 weeks (not 'a few days' as per the email contents) before the expiry date, and not being able to verify anything on the proper login due to renewals/payments information not existing! Do I need to claim a chargeback from our credit card provider after payment is taken? as I an not verify the legitimacy of the email and also am unable to find any page relating to renewal or payment once logged in to my account.