Author Topic: When I scan one file, Avast does not show any results (Read 2195 times)

REDACTED · « **on:** April 25, 2015, 02:20:42 PM »

Hi,
When I right click on a file and scan it, I get an empty window as the results. It doe not tell me if the file is OK or not. I upgraded to the last version with no success...
Thanks!

Eddy · « **Reply #1 on:** April 25, 2015, 03:01:47 PM »

Working fine on my systems.
Perform a repair of avast and see if the problem is solved.
If not, perform a clean installation of the latest version.

DavidR · « **Reply #2 on:** April 25, 2015, 03:20:30 PM »

You need the setting to show special scans (which the context menu scan is) AvastUI > Settings > General > Special scans - Settings.

Is the Explorer scan in the list of special scans ?

REDACTED · « **Reply #3 on:** April 25, 2015, 05:52:18 PM »

Thank you all for your great suggestions - it eventually only worked when I uninstalled and reinstalled Avast...

Eddy · « **Reply #4 on:** April 25, 2015, 05:53:57 PM »

It is working again and that is what matters

DavidR · « **Reply #5 on:** April 25, 2015, 06:00:43 PM »

Quote from: haiashkenazi on April 25, 2015, 05:52:18 PM

Thank you all for your great suggestions - it eventually only worked when I uninstalled and reinstalled Avast...

You're welcome, good that it is working as it should now.

Author Topic: When I scan one file, Avast does not show any results (Read 2195 times)

REDACTED

When I scan one file, Avast does not show any results

Eddy

Re: When I scan one file, Avast does not show any results

DavidR

Re: When I scan one file, Avast does not show any results

REDACTED

Re: When I scan one file, Avast does not show any results

Eddy

Re: When I scan one file, Avast does not show any results

DavidR

Re: When I scan one file, Avast does not show any results