I did answer you.
No you didn't ! I asked you about Ticket ID - which given number is it?...
> Did you read the information ?
YES!!!
>Did you submitted multiple tickets
NO !!!! Only ONCE.
> or changed a existing one ?
NO !!!
> I will try to get someone from avast to have a look for you.
Thank you, but they sent me again e-mail with blahblahblah:
"We are still actively working to resolve your case. Unfortunately, to
date, we have not reached a resolution.
We will continue to keep you updated until a resolution has been
achieved. If you do not receive an email from us, please check your junk
or spam mail filters."
And I had to send them 6th times my bank account data. My bank is international, so their system is universal, and none company had none problems with it so far.