Author Topic: My site is Black Listed  (Read 1112 times)

0 Members and 1 Guest are viewing this topic.

Offline saboresdelcastillo

  • Newbie
  • *
  • Posts: 1
My site is Black Listed
« on: May 08, 2015, 02:52:16 PM »
Dear Sirs, I write you some weeks ago for your support mail in order to request you the posibility to remove our site www.saboresdelcastillo.cl from ypour black list. In the past this web site was hosted in Blogger, there fore perhaps it was black listed by yoiur antivirus sistem. Since 4 month our site is hosted in Wix and we have no virus problems, but many of our customers that use Avast can not access into our web site. Please, can  you do something to solve this!

Thank you in advance,

Hans Lazzaro
Sabores del Castillo

Offline polonus

  • Avast √úberevangelist
  • Probably Bot
  • *****
  • Posts: 33378
  • malware fighter
Re: My site is Black Listed
« Reply #1 on: May 08, 2015, 03:18:15 PM »
Ask for an exclusion as this might be part of a general IP block,
because you are with 200 other domains on one and the same IP -
actually two IPs (main site and www equivalent) -> http://www.dnsinspect.com/saboresdelcastillo.cl/1431090353
We cannot unblock or exclude to blocking as this can only be done by avast team members and we are not.
So report to virus@avast.com,

polonus
Cybersecurity is more of an attitude than anything else. Avast Evangelists.

Use NoScript, a limited user account and a virtual machine and be safe(r)!