Author Topic: Feature request: "Ignore" in Virus Found window  (Read 2682 times)

0 Members and 1 Guest are viewing this topic.

Offline 1234ava

  • Full Member
  • ***
  • Posts: 161
Feature request: "Ignore" in Virus Found window
« on: April 29, 2015, 11:03:17 PM »
There is no "Ignore / Add to exclusions" choice in the drop down. See screenshot.

Yes, there is a "Report false positive" link (in the picture it is hidden under the drop down list), but that is not really the same as Ignore.
For instance, I would like Avast real time detection to ignore a certain file (a PUP), but it is actually a PUP, not a false positive.
And, no, disabling PUP detection altogether is not the same, either.

Offline DavidR

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 89239
  • No support PMs thanks
Re: Feature request: "Ignore" in Virus Found window
« Reply #1 on: April 30, 2015, 01:33:15 AM »
I have been using avast for over 11 years now and this has been requested many times.

Avast long ago made a decision not make it too easy to make a mistake and allow malware to run. To that end making an exclusion is generally more than a single step.

Previously there used to be a No Action and there still is in certain circumstances. But that just means take none of the normal actions and leave the file in location; what it won't allow you to do is run a file that is considered malicious unless the user makes a concious decision/action to make an exclusion.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.4.6112 (build 24.4.9067.762) UI 1.0.803/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Cast

  • Sr. Member
  • ****
  • Posts: 302
Re: Feature request: "Ignore" in Virus Found window
« Reply #2 on: April 30, 2015, 08:23:24 AM »
The closest feature like that is to enable hardened mode and set it to aggressive, it blocks things but you have the option in a popup to set an exclusion to whatever it is that avast is blocking. Of course this is recommended only if you know the file is safe to be run.

Offline 1234ava

  • Full Member
  • ***
  • Posts: 161
Re: Feature request: "Ignore" in Virus Found window
« Reply #3 on: April 30, 2015, 09:21:51 AM »
@DavidR
Makes sense for viruses, not for PUPs though.
PUP detection is even OFF by default, if I recall correctly (correct me if I am wrong), I set it ON in Settings. So it does not make any sense that I cannot ignore a specific detection.
If it is a PUP (not a virus, but potentially unwanted), Avast should definitely ask if I want to ignore it.
Just to be on the safe side, a confirmation window might pop up: "Are you sure? Set to Ignore only if you know what you are doing. etc etc." and maybe a link to some further explanations about PUPs.

« Last Edit: April 30, 2015, 09:35:00 AM by 1234ava »

Offline 1234ava

  • Full Member
  • ***
  • Posts: 161
Re: Feature request: "Ignore" in Virus Found window
« Reply #4 on: April 30, 2015, 10:06:46 AM »
@Cast
Yes, Hardened mode (Aggressive) pop-ups let you ignore whatever non-whitelisted software it is blocking, if you know the file is actually safe.

I think the same should apply for detected PUPs in the Virus Found window.
« Last Edit: April 30, 2015, 10:08:46 AM by 1234ava »

Offline bob3160

  • Avast √úberevangelist
  • Probably Bot
  • *****
  • Posts: 48617
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Feature request: "Ignore" in Virus Found window
« Reply #5 on: April 30, 2015, 04:33:58 PM »
@Cast
Yes, Hardened mode (Aggressive) pop-ups let you ignore whatever non-whitelisted software it is blocking, if you know the file is actually safe.

I think the same should apply for detected PUPs in the Virus Found window.
Totally agree. A keylogger is a PUP if you didn't install it. It is not if you have a reason for it and you did the install.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v24H2 64bit, 32 Gig Ram, 1TB SSD, Avast Free 24.4.6112, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline 1234ava

  • Full Member
  • ***
  • Posts: 161
Re: Feature request: "Ignore" in Virus Found window
« Reply #6 on: April 30, 2015, 04:50:41 PM »
Well said, Bob!

One more thing: A "No Action" button would be better than nothing, but not enough.
I can already choose no action by simply closing the alert window.
What I am asking for is: "Permanently ignore" (when it is a PUP, and user deems it is not unwanted).

To be nitpicking, "Virus Found" is not correct as window title, either, when it is a PUP! :)

Also see

https://blog.avast.com/2012/11/20/android-pup-detections-oh-not-that-one-again/#more-10674

https://forum.avast.com/index.php?topic=58126.0

http://www.bitdefender.com/support/what-is-a-pua-pup-software-1189.html

http://www.clamav.net/doc/pua.html
« Last Edit: April 30, 2015, 06:23:44 PM by 1234ava »