Author Topic: Please help me remove blackled.info, reduled.info malware pop ups from my PC  (Read 3973 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
could someone please help me get rid of the blackled and reduled pop ups I'm getting from avast?

Offline TwinHeadedEagle

  • Malware Removal Expert
  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 2987
    • Zemana
Hello,

Logs to assist in cleaning malware

https://forum.avast.com/index.php?topic=53253.0
My help is free, however if you'd like to show your appreciation by leaving a donation, it will be much appreciated ------> DONATE

REDACTED

  • Guest
hi i would like to say i have had this infection coming up on my pc for the last couple of weeks and i cant get rid of it.this is it.
                                           avast web shield
                                     infection url:mal
                         c/windows/system 32/svcchost
               can you please help and get rid of it,its doing my head in.
                                                 gerald holdham.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
hi i would like to say i have had this infection coming up on my pc for the last couple of weeks and i cant get rid of it.
Start a new topic in V&W and post your logs there: https://forum.avast.com/index.php?action=post;board=4.0
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline TwinHeadedEagle

  • Malware Removal Expert
  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 2987
    • Zemana
@Jon

Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

  • Right-click on icon and select Run as Administrator to start the tool.
  • Wait patiently until the main console will appear, it may take a minute or two.
  • In the main box please paste in the following script:
Code: [Select]
createsrpoint;
autoclean;
emptyalltemp;
ipconfig /flushdns;b
  • Make sure that Scan All Users option is checked.
  • Push Run Script and wait patiently. The scan may take a couple of minutes.
  • When the scan completes, a zoek-results logfile should open in notepad.
  • If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)
Post its content into your next reply.
My help is free, however if you'd like to show your appreciation by leaving a donation, it will be much appreciated ------> DONATE

REDACTED

  • Guest
thanks, here you go

Offline TwinHeadedEagle

  • Malware Removal Expert
  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 2987
    • Zemana
How is your PC now?
My help is free, however if you'd like to show your appreciation by leaving a donation, it will be much appreciated ------> DONATE

REDACTED

  • Guest
Its actually doing fine, I haven't seen any pop-ups, the only thing I did other than what you suggested was uninstall and reinstall Chrome since for some reason I couldn't download extensions.

Offline TwinHeadedEagle

  • Malware Removal Expert
  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 2987
    • Zemana
Fine. Anything else I can help with?
My help is free, however if you'd like to show your appreciation by leaving a donation, it will be much appreciated ------> DONATE

REDACTED

  • Guest
Nope, thanks and I made a donation. I appreciate the help.