Author Topic: Bought the license and changed the OS  (Read 1262 times)

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Bought the license and changed the OS
« on: May 03, 2015, 01:29:36 PM »
Welcome! I'm a new member and I'm sorry if that problem was already mentioned but I don't have time to search it... I'm from Poland (btw sorry for my mistakes) and I bought on 02.04.2015 license (as I was thinking it should be the Avast Pro Antyvirus)... My PC wasn't in good condition so I figured out to buy an AV, clean all stuff and change my OS from Windows 7 to Windows 8.1. So it happened. Today I checked my mailbox. I recieved an e-mail named "order confirmation".
Thank you for joining and for your payment etc. I entered link to the  "orders portal"  and i see:
Avast GrimeFighter - 1 PC, 1 year
License key xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxxx
Now I'm not sure what exactly I have bougt...
That key doesn't fit anywhere or I'm too stupid...
Please help me! I'm sure that some of You are familiar with the problem...
Is it possible that I bought the license and while changing OS it just GONE???
Thanks for Your time!!!
Jakub

Offline Pondus

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Re: Bought the license and changed the OS
« Reply #1 on: May 03, 2015, 02:08:58 PM »
You have bought GrimeFighter     https://www.avast.com/grimefighter