Author Topic: Can't Activate Avast  (Read 1509 times)

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Can't Activate Avast
« on: May 04, 2015, 07:54:42 AM »
I renewed my Avast but it won't install. Is it because I am still using XP?
When I press Insert Licence Key I get a window saying it has been successfully installed, but the Avast icon has a big X through it indicating that I have not got the new licence.
I then get a window that says it is updating my Avast, but nothing happens. It gets stuck on Step 1 of 3 steps. The message is "Initializing Please Wait'. I have been waiting for more than a day. What should I do please?

Offline Asyn

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Re: Can't Activate Avast
« Reply #1 on: May 04, 2015, 07:59:08 AM »
- Which Avast..? (Free/Pro/IS/Premier)
- Which version..?
- OS..? (32/64 Bit..? - which SP..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0