Author Topic: Avast pop ups frequently whenever I open either Chrome or Firefox  (Read 3179 times)

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Hello, when I surf the internet, I noticed that Avast pops up in the middle of my browsing activity.

There are the websites that is blocked by avast pop-up:
=veterand.net
=canadacomp.com
=filesonlinehere.com
=The other site I don't know, yet was blocked

What should I do now? This is going out of nowhere.

Here's the attachment below:

Offline Asyn

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Re: Avast pop ups frequently whenever I open either Chrome or Firefox
« Reply #1 on: May 05, 2015, 11:03:02 AM »
Attach your basic diagnostic logs. (MBAM, FRST and aswMBR)
Instructions: https://forum.avast.com/index.php?topic=53253.0
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Avast pop ups frequently whenever I open either Chrome or Firefox
« Reply #2 on: May 05, 2015, 11:40:58 AM »
What will I do if MBAM scan is complete? Shall I remove the virus detected by MBAM?
« Last Edit: May 05, 2015, 11:42:46 AM by MatthewGo707 »

Offline Asyn

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Re: Avast pop ups frequently whenever I open either Chrome or Firefox
« Reply #3 on: May 05, 2015, 11:45:49 AM »
What will I do if MBAM scan is complete? Shall I remove the virus detected by MBAM?
That's explained in the instructions, reread them if needed.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Avast pop ups frequently whenever I open either Chrome or Firefox
« Reply #4 on: May 05, 2015, 11:48:15 AM »
What will I do if MBAM scan is complete? Shall I remove the virus detected by MBAM?
That's explained in the instructions, reread them if needed.
I was slightly confused what will I do in MBAM if it is done scanning.

OP: I had all infected files quarantined.
« Last Edit: May 05, 2015, 12:02:32 PM by MatthewGo707 »

Offline Asyn

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Re: Avast pop ups frequently whenever I open either Chrome or Firefox
« Reply #5 on: May 05, 2015, 12:09:47 PM »
If you want help we still need your logs.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Avast pop ups frequently whenever I open either Chrome or Firefox
« Reply #6 on: May 05, 2015, 12:22:37 PM »
If you want help we still need your logs.
I had my logs but I am not yet done with the last place which is aswMBR not yet done scanning.

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Re: Avast pop ups frequently whenever I open either Chrome or Firefox
« Reply #7 on: May 05, 2015, 01:22:53 PM »
I am done performing malware removal now.

Here are those:

Sorry if I lack one log yet the scan is finished properly according to the guide.
« Last Edit: May 05, 2015, 01:26:37 PM by MatthewGo707 »

Offline Michael (alan1998)

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Re: Avast pop ups frequently whenever I open either Chrome or Firefox
« Reply #8 on: May 05, 2015, 01:25:18 PM »
Yes, we need FRST, that is the main one.
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Senior Security Analyst; Sys Admin (Linux); Forensics/Incident Response.

Security is a mindset, not an application. Think BEFORE you click.

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Re: Avast pop ups frequently whenever I open either Chrome or Firefox
« Reply #9 on: May 05, 2015, 01:27:06 PM »
Yes, we need FRST, that is the main one.
Sure. I will notify you if it is present.

Offline Michael (alan1998)

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Re: Avast pop ups frequently whenever I open either Chrome or Firefox
« Reply #10 on: May 05, 2015, 05:54:36 PM »
We need the log, not if it's on the system.

Follow the link you got aswmbr and MBAM from.
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Senior Security Analyst; Sys Admin (Linux); Forensics/Incident Response.

Security is a mindset, not an application. Think BEFORE you click.