Author Topic: Latest program update slows down file handling  (Read 11168 times)

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Offline m0nst3r

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Re: Latest program update slows down file handling
« Reply #30 on: May 12, 2015, 06:22:49 PM »
this problem appeared 3 or 4 days after the last update...

Offline abruptum

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Re: Latest program update slows down file handling
« Reply #31 on: May 12, 2015, 06:25:11 PM »
Disabling reputation services fixes the issue completely for me.

Reputation service (Avast Online Security) is only used when on-line???
How can that effect or, solve the problem being discussed in this topic ???
I believe they are talking about this :

http://imgur.com/D02WFGd

Online bob3160

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Re: Latest program update slows down file handling
« Reply #32 on: May 12, 2015, 06:38:28 PM »
Still waiting for someone with the problem to submit a support package as requested here:
https://forum.avast.com/index.php?topic=170732.msg1212315#msg1212315
Complaining isn't going to solve the problem. The support package probably will. :)
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Offline Haseo

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Re: Latest program update slows down file handling
« Reply #33 on: May 13, 2015, 08:49:55 AM »
This problem appeared for me 6.5.2015 and I already had the newest version of avast installed so it was caused by some virus definition update for sure. But I also noticed that for past 2 days, this issue is almost gone even with all shields activated and reputation services enabled. I still think that it slightly slows down some applications when I open them for the first time after reboot but it's maybe 2sec delay with shields on compared to instant opening with shields off. It was way worse before.

Offline Baz8755

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Re: Latest program update slows down file handling
« Reply #34 on: May 13, 2015, 09:11:57 AM »
I agree, I tried again last night and on my SSD based system the delay on the open file dialog was only a second or 2 whereas previously it's been 5 seconds or more. Something has improved but not entirely fixed the situation.
Windows 8.1, i7 12GB RAM 500GB SSD, Avast Free

Offline p.t

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workaround
« Reply #35 on: May 13, 2015, 08:54:40 PM »
Hi,
I can confirm a workaround posted in this thread before, which works for me too:
Settings -> General -> Enable reputation services = OFF (uncheck)

BTW In case you opt out of "Participate in the Avast community" which is located in the same window, Avast program update tends to turn it nicely ON :-/ How trustworthy, sigh.

Best,
PT
(Win7 x64, Intel Core2Duo e7500@2.93, MB: EP43T-USB3, 16GB RAM, ATI Radeon HD 5670, DX11, Intel SSD)

Offline aamp

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Re: Latest program update slows down file handling
« Reply #36 on: May 14, 2015, 07:36:20 PM »
Still waiting for someone with the problem to submit a support package as requested here:
https://forum.avast.com/index.php?topic=170732.msg1212315#msg1212315
Complaining isn't going to solve the problem. The support package probably will. :)
I sent it: https://forum.avast.com/index.php?topic=170732.msg1213101#msg1213101
at least I hope. If not I'm not going to bother about that, because now updates is not working even though avast showed ad banner!!

Offline Baz8755

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Re: Latest program update slows down file handling
« Reply #37 on: May 14, 2015, 10:10:10 PM »
Sorry to report 'Open File' dialogue very slow again today
Windows 8.1, i7 12GB RAM 500GB SSD, Avast Free