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Author Topic: Secureline no longer connects since Android OS was updated to version 5.1  (Read 2408 times)

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Secureline no longer connects since Android OS was updated to version 5.1
« on: May 10, 2015, 09:47:40 AM »
About 1 week ago Android OS was updated on my tablet to version 5.1 and now Secureline no longer connects. It connects for about 1 second, and a window pops up saying it has connected, then disconnects, and starts to connect again and never succeeds. Checking my IP address in a browser confirms that the VPN is not connected.

I have uninstalled & reinstalled the app, but no change.

And for some time, I have not been able to choose a server. Defaults to "Optimal Location".

Are you aware of these problems? Is anyone trying to fix them?
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Offline Asyn

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Re: Secureline no longer connects since Android OS was updated to version 5.1
« Reply #1 on: May 10, 2015, 10:23:16 AM »
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Secureline no longer connects since Android OS was updated to version 5.1
« Reply #2 on: May 11, 2015, 07:51:26 PM »
Reply to my support ticket today:

Quote
"I am very sorry but Avast Secureline is not compatible with Android version 5.1 at the moment. Our development team is now working on a solution for this issue.

Best regards,

Jakub Vaňous
Technical Support Engineer"
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