Author Topic: Avast blocking emails on Windows Live Mail 2011  (Read 6181 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
Avast blocking emails on Windows Live Mail 2011
« on: April 15, 2015, 02:39:02 AM »
I'm running Windows Live Mail 2011 and have been blocked by Avast.  My Virus Definition is Version 150414-0 and Program Version is 2015.10.2.2215. I'm receiving the following message: -

Unable to send or receive messages for the ........................ account. The email server returned an error.

Server Error: 0x800CCC90
Server Response: -ERR Cannot establish SSL with POP server 61.9.168.249:995, SSL_connect error 5:10054
Server: 'mail.bigpond.com'
Windows Live Mail Error ID: 0x800CCC90
Protocol: POP3
Port: 110
Secure(SSL): No

Is their a fix for this problem, I'm a long term Avast user and a competent computer user but no expert so a fix explained in straight forward and simple terms would be appreciated as I'm sure others would also as this seems to be a common problem.

Thanks


REDACTED

  • Guest
Re: Avast blocking emails on Windows Live Mail 2011
« Reply #2 on: April 26, 2015, 03:48:48 AM »
See LEO40 reply on March 17th, his solution worked for me.

REDACTED

  • Guest
Re: Avast blocking emails on Windows Live Mail 2011
« Reply #3 on: April 26, 2015, 05:26:58 AM »
I posted the other day that Avast Free was suddenly blocking my Outlook 2007, and that it only worked when I disabled the Avast shields for 10 minutes.

I've since noticed that Mozilla Thunderbird was also blocked, but unlike with Outlook, when I disable the shields for 10 minutes, I get a message like your one.

I'm starting to think the solution is to switch to another Antivirus program.
Regards,
Renato

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31079
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Avast blocking emails on Windows Live Mail 2011
« Reply #4 on: April 26, 2015, 09:50:53 AM »
Renato,

your problem is that you haven't setup the email accounts correctly.

REDACTED

  • Guest
Re: Avast blocking emails on Windows Live Mail 2011
« Reply #5 on: May 11, 2015, 07:58:45 AM »
Unable to send or receive messages for the ........................ account. The email server returned an error.

Same here. Almost exactly the same. Window7 and MS Outlook. Same error message.
When I start Windows7 in safe mode with networking it works ok.