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Author Topic: registry entry  (Read 9678 times)

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registry entry
« on: May 11, 2015, 03:12:22 PM »
I'm using the latest version of avast free and use ccleaner to keep the registry clean.  ccleaner has been flagging this entry:

Invalid file reference   ImagePath - "c:\program files\avast software\avast\ng\vbox\avastvboxsvc.exe"   HKLM\SYSTEM\CurrentControlSet\services\AvastVBoxSvc and while I can delete it, it keeps coming back.

I cannot delete it in regedit and the directory/file does not exist on the system.
I tried a repair but no go.

How can I get rid of this registry entry for good?

Win 7 64 bit

edit:  forgot to add that I only use the file shield.
« Last Edit: May 11, 2015, 03:21:11 PM by meilingwall »
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Offline Eddy

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Re: registry entry
« Reply #1 on: May 11, 2015, 03:15:10 PM »
It is part of the avast VM protection environment.
Not sure, but if you remove that part it may that the key will be gone.
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Re: registry entry
« Reply #2 on: May 11, 2015, 03:21:56 PM »
Ok how do I do that?
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Re: registry entry
« Reply #3 on: May 11, 2015, 05:59:18 PM »
I've  searched my system and there is no vm or sandbox enabled or used.  ccleaner states the file is left behind after uninstalling software and I thinks that's true.  I didn't notice this until the latest update.

It's a permission issue now as I can't even change permissions (or I don't know how) to delete this.
Could I do it in safe mode?  Or probably an uninstall and clean install?

Any thoughts?
Thanks.
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Offline Eddy

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Re: registry entry
« Reply #4 on: May 11, 2015, 06:04:06 PM »
Disable the NG component and see what happens.
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Re: registry entry
« Reply #5 on: May 11, 2015, 06:07:27 PM »
It's not listed anywhere so I can't.
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Re: registry entry
« Reply #6 on: May 11, 2015, 07:05:09 PM »
Hi meilingwall,

I had a similar issue on my laptop and this is what solved it for me:

Open Avast interface and go to settings,
Go to Troubleshooting Tab and uncheck the Enable Avast self defense module,
Now start CCleaner, scan for issues and remove the registry entry,
Go back to Avast and turn the self defense module on again.

Next time you start your PC check with CCleaner and the registry entry should be gone for good.

Let me know if this helped you.
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Re: registry entry
« Reply #7 on: May 11, 2015, 07:59:09 PM »
Wow!  You the man!  Worked great, many thanks.
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Re: registry entry
« Reply #8 on: May 12, 2015, 03:44:29 PM »
You are welcome  ;D

I'm glad I could help!
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Offline mchain

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Re: registry entry
« Reply #9 on: May 13, 2015, 07:13:09 AM »
Just be sure to re-enable avast self-defence when done, and then reboot.

See this for a little history on registry cleaning:  http://www.thewindowsclub.com/microsoft-support-registry-cleaners-windows

If nothing else, it makes for an interesting read.  CCleaner is the least potentially destructive registry cleaner, but use it with care and always back up your registry before making any changes.
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Windows 11 Home 23H2
Windows 11 Pro 23H2
Avast Premier Security version 24.8.6127 (build 24.8.9372.868)
UI version 1.0.814

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Re: registry entry
« Reply #10 on: May 13, 2015, 02:49:11 PM »
Yes, good advice and a good read.

I use ccleaner because it IS so conservative compared to others.  I've never had an issue with it.

Thanks for the input.
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