Payment without service

[REDACTED]

To Avast managers:
I had paid the Avast service without deliver up to now. My account is in Brazil - Rio de Janeiro and everyday a message from Avast in Portuguese comes in my computer inviting to keep the account. Please forward the message below to your staff in Brazil demanding to deliver the service that I had paid since April 29th, 2015. Details of the payment are found in the message below. Thank you in advance. Lamartine DaCosta phone +55 21 999640497 - Rio de Janeiro

www.avast.com/pt-br/support
tech-por@support.avast.com
Paguei por boleto ao Banco HSBC no dia 29/04/2015 documento no. 51.301 e não recebi produto  ate agora. As mensagens de aviso que terminou minha assinatura continuam mas não houve ate agora confirmação pagamento nem entrega nova assinatura. Solicito providencias urgentes. Lamartine DaCosta - tel (21)999640497

Número do pedido: 9446687157
Data do pedido: 28 de Abril de 2015
E-mail: dacosta8@terra.com.br
Senha: Senha: n7nblr

[Eddy]

Just have the license resend to you:
https://www.avast.com/resend-license-paid.php

If you need other support, you will have to submit a ticket:
https://support.avast.com

You can check your order status on:
https://www.avast.com/find-order