Author Topic: Cannot load Win8.1 after Grimecrime optimization  (Read 2877 times)

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fabio.yoshida@gmail.com

  • Guest
Cannot load Win8.1 after Grimecrime optimization
« on: May 18, 2015, 03:11:21 AM »
Dear all,

does anybody could help me? after running the Grimecrime the optimization was done and after reboot it seems that win 8.1 is going to load but it didn´t. I got stucked on a black screen, and cannot reach any of my files. Only option that I got is to restore the laptop to factory defaults but in this case all data will be erased. How can I go trrough this issue and get by system back?

thank you
Fabio

vulcanstars@yahoo.com

  • Guest
Re: Cannot load Win8.1 after Grimecrime optimization
« Reply #1 on: May 18, 2015, 04:38:19 AM »
See if you can get to your UEFI settings and change the boot order. You should see Windows and Grimefighter. Make Windows the first boot device.

See this thread.

https://forum.avast.com/index.php?topic=169311.0

If you can boot to Windows go to Control Panel and Uninstall Grimefighter.

fabio.yoshida@gmail.com

  • Guest
Re: Cannot load Win8.1 after Grimecrime optimization
« Reply #2 on: May 18, 2015, 02:05:58 PM »
unfortunatelly I already did this one without any success. Windows start to load and then it freezes on a black but illuminated screen.

vulcanstars@yahoo.com

  • Guest
Re: Cannot load Win8.1 after Grimecrime optimization
« Reply #3 on: May 18, 2015, 11:36:02 PM »
Download the Windows 8.1 install media here. Make sure to pick the same version as what you have.

http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media

You can burn the iso file or use Rufus to create a bootable USB flash drive.

https://rufus.akeo.ie/

Boot the install disk and select Advanced Options > Automatic Repair. See heading Booting to Recovery Environment with Windows 8/8.1 installation media or Recovery Drive/System Repair Disc on this page.

https://www.winhelp.us/repair-your-computer-in-windows-8.html

fabio.yoshida@gmail.com

  • Guest
Re: Cannot load Win8.1 after Grimecrime optimization
« Reply #4 on: May 19, 2015, 04:32:34 PM »
Hi Zorgon,

tks, but I had to format my laptop do gain access again. I did the procedure that you mentioned, but by some reason it didn´t worked

I am going to ask for refund

tks again
Fabio

mazzocca.aniello@gmail.com

  • Guest
Re: Cannot load Win8.1 after Grimecrime optimization
« Reply #5 on: May 19, 2015, 04:43:27 PM »
Hi
to me the same thing happens with Win7

bjdevers82@gmail.com

  • Guest
Re: Cannot load Win8.1 after Grimecrime optimization
« Reply #6 on: May 31, 2015, 03:43:18 PM »
Hi Zorgon,

tks, but I had to format my laptop do gain access again. I did the procedure that you mentioned, but by some reason it didn´t worked

I am going to ask for refund

tks again
Fabio

Submit it here: support.avast.com. Click on "Submit a Support Ticket".