Author Topic: SafeZone browser won't load  (Read 2351 times)

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Offline brig1914

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SafeZone browser won't load
« on: May 14, 2015, 12:00:15 AM »
I have Avast Pro and noticed yesterday that all of a sudden my SafeZone browser won't load.  At first I kept getting boxes that told me that the Virtualization feature wouldn't initialize until I rebooted.  I'd reboot and get the same box when I tried to open SafeZone.  So I did a "reset" of SafeZone and still no progress.  Finally I did 3 "clean" installed by the book and now I get a box that tells me that  "Whoa, SafeZone justed crashed" and it asked me if I want to restart.  I've gone to task manager and shut down any other programs or processes that I feel might of caused a problem but nothing is changing that "crash" warning box from coming up when I open SafeZone.  Nothing on my computer has changed, I've added no new programs.  The most I've done is a defrag but with 3 clean re-installs I wouldn't think that is the problem.  I have a Windows 8 computer and these are the details the "crash box" gave me:

Problem Event Name:   APPCRASH
  Application Name:   SafeZoneBrowser.exe
  Application Version:   38.0.2078.1
  Application Timestamp:   53f612a6
  Fault Module Name:   SafeZoneBrowser.dll
  Fault Module Version:   38.0.2078.1
  Fault Module Timestamp:   53f6117c
  Exception Code:   c0000005
  Exception Offset:   00480267
  OS Version:   6.3.9600.
  Locale ID:   1033
  Additional Information 1:   5861
  Additional Information 2:   5861822e1919d7c014bbb064c64908b2
  Additional Information 3:   a10f
  Additional Information 4:   a10ff7d2bb2516fdc753f9c34fc3b069

I'm hoping someone can help because this is very frustrating.

Offline wizzlbang

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Re: SafeZone browser won't load
« Reply #1 on: May 19, 2015, 09:47:36 PM »
Searching around a lot of people (including myself) are having problems with the safezone browser not loading, but nobody seems to have any answers

Offline bob3160

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Re: SafeZone browser won't load
« Reply #2 on: May 20, 2015, 12:41:56 AM »
Reported to Avast. Let's wait for their answer. :)
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