Author Topic: Please Help. Activation Code has reached its limit?  (Read 10230 times)

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Offline edt

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Re: Please Help. Activation Code has reached its limit?
« Reply #15 on: May 24, 2015, 05:10:16 PM »
Me again!
I uninstalled Mbam and low and behold the problem lies with that. I could access Safezone without any problems. Just reinstalled Mbam again and I am back to square one with no access again to safezone.
I might have to ask for a refund off Mbam seeing as it is that which is causing the problem.
Any other suggestions before I tear out what little hair I have left  ::)

Offline schmidthouse

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Re: Please Help. Activation Code has reached its limit?
« Reply #16 on: May 24, 2015, 06:14:45 PM »
Me again!
I uninstalled Mbam and low and behold the problem lies with that. I could access Safezone without any problems. Just reinstalled Mbam again and I am back to square one with no access again to safezone.
I might have to ask for a refund off Mbam seeing as it is that which is causing the problem.
Any other suggestions before I tear out what little hair I have left  ::)

As mentioned, this is a known conflict with MBam Premium running in real time.
Just curious as I'm not at my Laptop with Avast and MBAM Premium installed together.
Try setting MBAM to not start with Windows and remove all task in the Schedules.
Run MBAM scan only On Demand, not in the background.
I believe SafeZone should work fine.

« Last Edit: May 24, 2015, 06:18:38 PM by schmidthouse »

Offline Rednose

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Re: Please Help. Activation Code has reached its limit?
« Reply #17 on: May 24, 2015, 08:06:21 PM »
The problem is that we don't know why this is hapening.
We never got a clear answer from Avast! on this.

What we do know is, that it is a problem with MBAM Premium, and NOT with MBAM Free.
Also that what I posted in Reply #12 has helped some users.

What you could try is to exclude the Avast! program folder in MBAM ( I have never tested that ):

Go to  : MBAM - Settings - Malware Exclusions - Add Folder ... and select :

Quote
C:\Program Files\Avast Software\Avast

Reset SafeZone and reboot.

That said, in AVAST 2015 R3, that is planned to be released  ~ June/July, the Sandbox and SafeZone will be completely rewritten.
So than this issue could be solved ( or not ... ).

Greetz, Red.
« Last Edit: May 24, 2015, 08:23:34 PM by Rednose »
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Offline edt

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Re: Please Help. Activation Code has reached its limit?
« Reply #18 on: May 24, 2015, 08:21:55 PM »
Thanks for all the help guys. I have tried both things that you both suggested but still in a *lock out* mode from safezone. I will wait until June/July to see if it is fixed or not  ;D
Your help is appreciated and I guess I will just live without that one facility until it is fixed.

Offline schmidthouse

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Re: Please Help. Activation Code has reached its limit?
« Reply #19 on: May 24, 2015, 08:54:50 PM »
The problem is that we don't know why this is hapening.
We never got a clear answer from Avast! on this.

What we do know is, that it is a problem with MBAM Premium, and NOT with MBAM Free.
Also that what I posted in Reply #12 has helped some users.

What you could try is to exclude the Avast! program folder in MBAM ( I have never tested that ):

Go to  : MBAM - Settings - Malware Exclusions - Add Folder ... and select :

Quote
C:\Program Files\Avast Software\Avast

Reset SafeZone and reboot.

That said, in AVAST 2015 R3, that is planned to be released  ~ June/July, the Sandbox and SafeZone will be completely rewritten.
So than this issue could be solved ( or not ... ).

Greetz, Red.

Yes, the exact conflict has yet to be identified.
I believe the OS could also be an element.
I have 'No SafeZone Issue' on my xpSP4 32 Bit OS with both MBAM Premium and Avast Premier installed. I use SafeZone regularly almost everyday :)
I simply only use MBAM on demand and have no services from MBAM running behind the scene.

Offline edt

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Re: Please Help. Activation Code has reached its limit?
« Reply #20 on: May 25, 2015, 10:52:05 PM »
Success!
A big thanks first to all of you who assisted with suggestions and help. I have tweaked this and that and finally set most things back to their default setting and voila, safezone is up and running again. I did mark MBAM to not start with windows and everything seems to be running as normal.
It's a mystery to me because I hadn't altered any settings that I can remember  :-\ Maybe its not just the age thing and loss of hair that's the problem  ;)
Thanks guys the help has been appreciated.

Offline schmidthouse

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Re: Please Help. Activation Code has reached its limit?
« Reply #21 on: May 26, 2015, 05:45:36 PM »
Success!
A big thanks first to all of you who assisted with suggestions and help. I have tweaked this and that and finally set most things back to their default setting and voila, safezone is up and running again. I did mark MBAM to not start with windows and everything seems to be running as normal.
It's a mystery to me because I hadn't altered any settings that I can remember  :-\ Maybe its not just the age thing and loss of hair that's the problem  ;)
Thanks guys the help has been appreciated.

You're welcome.
The fact is, SafeZone has been (for me at least) a very finicky (unpredictable) module from the get-go.
Very glad you got your situation resolved.
Not to forget what RedNose has posted(#17) in that "a new SafeZone" is expected in near future. :)