Author Topic: Avast Free Breaks Outlook 2010  (Read 13107 times)

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Offline bob3160

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Re: Avast Free Breaks Outlook 2010
« Reply #15 on: May 24, 2015, 06:45:55 PM »
I've alerted Avast hopefully someone from Avast will chime in.
This is the weekend so please be patient. :)
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Offline lakrsrool

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Re: Avast Free Breaks Outlook 2010
« Reply #16 on: May 24, 2015, 06:48:55 PM »
richard244, btw a rather obvious question but I thought I'd ask anyway; you do have "SSL Scanning" checked (enabled) within the "Mail Shield" settings, right?

Oh and here is a forum discussion that is related to this topic that perhaps you might want to peruse CLICK HERE --> 0x800CCC90 Outlook errors with Avast 2015.10.2.2214

Processor: i3 2.53 GHz 4 GIG RAM, OS: WIN 7, Connection: High Speed, Virus/Malware Protection: Avast-2015, SpywareBlaster, Windows Firewall & Defender. Email: Outlook 2010 w/ POP Peeper Email Notifiers.

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Re: Avast Free Breaks Outlook 2010
« Reply #17 on: May 25, 2015, 01:50:49 AM »
lakrsrool, I've tested with SSL scanning on and off while I was testing Outlook 2010 communication parameters.  Mostly all of my testing has been done with SSL scanning turned on, but the software interferes with my email even when it is turned off.

Offline lakrsrool

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Re: Avast Free Breaks Outlook 2010
« Reply #18 on: May 25, 2015, 06:13:23 AM »
All we can do is wait and see if Avast chimes in as Bob posted.

I would sure like to see just one person post here in this thread who can report that they are successfully using Avast2015 and Outlook2010, one would certainly think we'd hear from someone if Avast2015 actually does work with Outlook2010.

How about the other way around, are there some users who can report that Avast2015 does NOT work with Outlook2010?

It's difficult to believe that nobody posting in this forum is using the combination of Avast2015 and Outlook2010 after all they are both current or relatively current versions and Outlook2010 as part of MS suite must have large number of users.  In fact "the estimated base of Microsoft Outlook users in 2014 is between 500m and 600m.", SEE LINK, as of last Summer 2014, so one would think there MUST BE some of these people who use Avast.  Let's hear from you please!!!
Processor: i3 2.53 GHz 4 GIG RAM, OS: WIN 7, Connection: High Speed, Virus/Malware Protection: Avast-2015, SpywareBlaster, Windows Firewall & Defender. Email: Outlook 2010 w/ POP Peeper Email Notifiers.

Offline Michael529

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Re: Avast Free Breaks Outlook 2010
« Reply #19 on: May 25, 2015, 09:56:33 AM »
@lakrsrool Since you ask.....I'm successfully using Avast 2015 (free, .2218) and Outlook 2010 (32 bit) running under Windows 7 (64 bit)

@richard244 Your ISP hasn't changed mail settings have they? Or got server problems?

Offline Pondus

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Re: Avast Free Breaks Outlook 2010
« Reply #20 on: May 25, 2015, 10:31:44 AM »
@lakrsrool Since you ask.....I'm successfully using Avast 2015 (free, .2218) and Outlook 2010 (32 bit) running under Windows 7 (64 bit)

@richard244 Your ISP hasn't changed mail settings have they? Or got server problems?
If so, it should not work when mail shield is turned off ... or?

maybe this is worth a try Avast 2015: Using the Avast Support Tool  https://www.avast.com/en-eu/faq.php?article=AVKB33#artTitle





« Last Edit: May 25, 2015, 10:34:30 AM by Pondus »

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Re: Avast Free Breaks Outlook 2010
« Reply #21 on: May 25, 2015, 04:24:53 PM »
Micheal529, as far as I know my ISP has not changed anything.  Even if they did, it would be a great coincidence if they made a change at the same time as I upgraded Avast.  It also would not explain why email works when email scanner is disabled and I can turn this feature on and off.

I was on my laptop last night and noticed that, surprisingly, my Avast on my laptop is also upgraded to Avast 2015.  I have to check that it is version 2218.  However, Avast 2015 is working okay on my laptop with Outlook 2010.  The only difference is that my laptop is running Windows 8.1 Pro 64 bit and my desktop is running Windows 7 Pro 64 bit.  I will investigate more later and verify that my laptop is running 64 bit Outlook 2010 and version 2218 of Avast.

Offline lakrsrool

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Re: Avast Free Breaks Outlook 2010
« Reply #22 on: May 25, 2015, 04:38:41 PM »
Thanks Michael529 for the post providing evidence that this version of Avast will work with MS Outlook2010 on a WIN7 OS platform.  Question: I'm assuming you are not using a Microsoft Exchange Server account but instead are using only POP3 and/or IMAP and/or Gmail.com and/or Outlook.com (formerly Hotmail) etc accounts which I understand is the case with richard244, right?
« Last Edit: May 25, 2015, 04:43:38 PM by lakrsrool »
Processor: i3 2.53 GHz 4 GIG RAM, OS: WIN 7, Connection: High Speed, Virus/Malware Protection: Avast-2015, SpywareBlaster, Windows Firewall & Defender. Email: Outlook 2010 w/ POP Peeper Email Notifiers.

Offline Michael529

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Re: Avast Free Breaks Outlook 2010
« Reply #23 on: May 25, 2015, 05:11:42 PM »
Quote
Question: I'm assuming you are not using a Microsoft Exchange Server account but instead are using only POP3 and/or IMAP and/or Gmail.com and/or Outlook.com (formerly Hotmail) etc accounts which I understand is the case with richard244, right?

I'm running POP access to a range of accounts provided by variants of Yahoo mail; (these) Yahoo (now) expect to connect using SSL.

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Re: Avast Free Breaks Outlook 2010
« Reply #24 on: May 25, 2015, 08:39:12 PM »
My version of Avast on my laptop is 10.0.2208.712 so while it is Avast Free 2015, it is not the same version as on ly desktop.  The Outlook version is Outlook 2010 64 bit on both systems, however my desktop is windows 7 and my notebook is Windows 8.1.  I don't really think this tells us anything.  While Avast on the laptop tells me there is a new version available,I am not going to update the software.  Both systems are configured the same for Outlook and Avast.

Offline lakrsrool

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Re: Avast Free Breaks Outlook 2010
« Reply #25 on: May 25, 2015, 09:00:51 PM »
My version of Avast on my laptop is 10.0.2208.712 so while it is Avast Free 2015, it is not the same version as on ly desktop.  The Outlook version is Outlook 2010 64 bit on both systems, however my desktop is windows 7 and my notebook is Windows 8.1.  I don't really think this tells us anything.  While Avast on the laptop tells me there is a new version available,I am not going to update the software.  Both systems are configured the same for Outlook and Avast.

I think you meant to say your Windows 8.1 laptop is Avast version 2015.10.0.2208 (which for you works with MS Outlook2010), which  is 3 versions older than the Avast version (2015.10.2.2218) you have on your desktop under Windows 7 (that for you does not work with MS Outlook2010).  Click HERE for Avast versions release history (or do you have a 2015 subversion on your laptop not listed on the Avast website?).
« Last Edit: May 25, 2015, 09:02:30 PM by lakrsrool »
Processor: i3 2.53 GHz 4 GIG RAM, OS: WIN 7, Connection: High Speed, Virus/Malware Protection: Avast-2015, SpywareBlaster, Windows Firewall & Defender. Email: Outlook 2010 w/ POP Peeper Email Notifiers.

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Re: Avast Free Breaks Outlook 2010
« Reply #26 on: May 26, 2015, 12:11:39 AM »
lakrsrool, yes, that's what I meant.  The laptop version is 2015.10.0.2208  I got the version number from MS Process Explorer and it showed the version with "712" tacked on to the end.

Is there a location to find older Avast versions for download?

Offline lakrsrool

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Re: Avast Free Breaks Outlook 2010
« Reply #27 on: May 26, 2015, 12:50:45 AM »
lakrsrool, yes, that's what I meant.  The laptop version is 2015.10.0.2208  I got the version number from MS Process Explorer and it showed the version with "712" tacked on to the end.

Is there a location to find older Avast versions for download?

I'm not aware of an official Avast download site that is available (maybe someone else knows) for older versions.  Also as you know it's very unpopular on this board to consider using older Avast versions (as you might have figured out) and of course I'm certain you are fully aware of what perceived risks there might be in regards to what many will tell you involves levels of reduced security so I don't need to remind you of this factor. (I'm including all of this not only to serve as a disclaimer but more so for the sake of the critics on this board that would suggest in no uncertain terms that doing this is ill-advised ;))

So with that out of the way I can't vouch for these download sites but here are a couple that from what I know are reasonably well regarded (I've point both to Avast):

1)  filehorse.com

2)  filehippo.com

I always get grief from some of the uber-Avast-evangelists on this board when I do this but the way I see it we should be free to do whatever we want even if what that might be happens to be at odds with the opinions of others.
Processor: i3 2.53 GHz 4 GIG RAM, OS: WIN 7, Connection: High Speed, Virus/Malware Protection: Avast-2015, SpywareBlaster, Windows Firewall & Defender. Email: Outlook 2010 w/ POP Peeper Email Notifiers.

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Re: Avast Free Breaks Outlook 2010
« Reply #28 on: May 27, 2015, 02:59:19 AM »
I am running my Outlook 2010 with Avast 2014 installed and email scanner activated.  This older version of Avast does not interfere with Outlook send and receive functions.  I tried Avast 2015 versions 10.2.2218, 10.2.2215, 10.0,2208, 10.0.2206, and finally resorted to Avast 2014 version 9.0.2021 before I found a program that would allow Outlook 2010 to send and receive emails while the email scanner was activated.

If this is not an Avast software problem, please explain to me how I may be wrong on this issue.  I don't know if it effects every Outlook user or what causes it, but Avast 2015 broke Outlook 2010 on my system and Avast 2014 removes the problem.

lakrsrool, thanks for the links filehorse.com was good for all versions.  However, filehippo.com downloaded Avast 2015 version 10.2.2218 regardless of which link for older versions I clicked on.

Offline lakrsrool

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Re: Avast Free Breaks Outlook 2010
« Reply #29 on: May 27, 2015, 05:29:58 AM »
I am running my Outlook 2010 with Avast 2014 installed and email scanner activated.  This older version of Avast does not interfere with Outlook send and receive functions.  I tried Avast 2015 versions 10.2.2218, 10.2.2215, 10.0,2208, 10.0.2206, and finally resorted to Avast 2014 version 9.0.2021 before I found a program that would allow Outlook 2010 to send and receive emails while the email scanner was activated.

If this is not an Avast software problem, please explain to me how I may be wrong on this issue.  I don't know if it effects every Outlook user or what causes it, but Avast 2015 broke Outlook 2010 on my system and Avast 2014 removes the problem.

lakrsrool, thanks for the links filehorse.com was good for all versions.  However, filehippo.com downloaded Avast 2015 version 10.2.2218 regardless of which link for older versions I clicked on.

That's interesting because it happens that what you are using is exactly what I am using, that is I'm using Avast 2014.9.0.2021 (the last release for Avast 2014) which is what works with MS Outlook 2010 for me as well.

I frankly have no idea why in some cases users can use versions of 2015 successfully with MS Outlook 2010 but in the case of myself and now as you've pointed out you as well the only way to get MS Outlook 2010 to work with Avast is to use the last release of Avast 2014.

Of course as I've said in the beginning there are a few reasons why I've stayed with Avast 2014 and this is one of these reasons because as I've said scanning emails is a relatively important security aspect of any AV program and whatever loss of security there might be doing this does not trump the scanning of emails which for me is critical because not getting emails scanned either arriving or reading them is obviously not a good idea at all hence turning off the Email Shield scanner was simply not an appropriate answer as was of course understandably the case with you as well.

Your welcome for the links and thanks for the "heads up" regarding filehippo (there is another site called I think "oldapps.com" but I've found that site to at times be unreliable as well).

Considering the fact that nobody has at this stage gotten back to you with any helpful solutions I'm happy to know that at least you can now have your emails scanned by Avast.  Of course if the issue is ever addressed at some point you can always go back to Avast2015 at that time if you wish but in my view you've done what needs to be done to get the security you need regarding emails at this time.
Processor: i3 2.53 GHz 4 GIG RAM, OS: WIN 7, Connection: High Speed, Virus/Malware Protection: Avast-2015, SpywareBlaster, Windows Firewall & Defender. Email: Outlook 2010 w/ POP Peeper Email Notifiers.