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Author Topic: How to remove a PUP  (Read 4438 times)

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How to remove a PUP
« on: May 27, 2015, 07:08:52 PM »
I'm plagued by this PUP that gets added to any searches using Chrome:

?trackid=sp-006

Avast did not detect any issues and I can't get rid of it.

Any help appreciated.
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Offline CraigB

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Re: How to remove a PUP
« Reply #1 on: May 27, 2015, 07:28:19 PM »
Have you turned on pup scanning in the scan settings, Malwarebytes will also remove pups in the detection and protection settings.
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Offline Eddy

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Re: How to remove a PUP
« Reply #2 on: May 27, 2015, 07:40:13 PM »
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Offline essexboy

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Re: How to remove a PUP
« Reply #3 on: May 27, 2015, 07:48:44 PM »
trackid=sp-006  that is google I believe
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Re: How to remove a PUP
« Reply #4 on: May 27, 2015, 10:16:56 PM »
Thanks folks

I've downloaded Malwarebytes and it seems to be finding and identifying a lot of PUP's.  I honestly thought Avast Pro was all I needed.  Would you recommend buying a full licence for Malwarebytes?  Any conflict issues with Avast; and where in settings does one turn on PUP scanning?
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Offline Eddy

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Re: How to remove a PUP
« Reply #5 on: May 27, 2015, 10:40:04 PM »
Yes, there are issues with avast and MBam if you run mbam in real time.

PUP scanning can be enabled in the file shield settings.
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Re: How to remove a PUP
« Reply #6 on: May 27, 2015, 11:15:47 PM »
Thanks Eddy - PUP scanning was actually turned on in Avast.
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Offline Eddy

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Re: How to remove a PUP
« Reply #7 on: May 27, 2015, 11:18:48 PM »
Keep it enabled is what I recommend.
Use avast for real time protection and run MalwareBytes e.g. once a week.

I do suggest you run the scans mentioned in the link I gave you.
A good checkup can't hurt. ;)
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Offline Cluster-Lizard2014

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Re: How to remove a PUP
« Reply #8 on: May 27, 2015, 11:46:00 PM »
One common PUP that AVAST doesn't flag up is Open Candy.

Both Malwarebytes and Spybot scans will identify it as a PUP and get rid of it. Unfortunately there are a significant number of otherwise good 'free' programs that now come bundled with it as a non-optional extra. You won't know this unless you read through the program's User Agreement conditions thoroughly and those can change even when you are updating an existing program.

I'm sure many of us don't thoroughly check an update installer's UA and so such stuff can easily get on to a computer. I suspect that is how a lot of other PUPs get installed. 
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Offline CraigB

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Re: How to remove a PUP
« Reply #9 on: May 28, 2015, 05:54:14 AM »
Quote from: Eddy on May 27, 2015, 10:40:04 PM
Yes, there are issues with avast and MBam if you run mbam in real time.
Really! I've been running both alongside each other for years and never had an issue, though I do exclude their program folders from one another ;D
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