Author Topic: Avastclear: The stub cannot run installer/updater  (Read 2552 times)

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Avastclear: The stub cannot run installer/updater
« on: May 27, 2015, 08:29:58 PM »
Cannot uninstall, activate, update... Have run antimalware already.

Farbar log files attached

thx


Offline essexboy

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Re: Avastclear: The stub cannot run installer/updater
« Reply #1 on: May 27, 2015, 09:38:52 PM »
Run this fix from safe mode, then run avast clear

CAUTION :  This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 
Quote
HKLM\...\Run: [AvastUI.exe] => C:\Program Files\AVAST Software\Avast\AvastUI.exe [5511352 2015-03-31] (Avast Software s.r.o.)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\GoPro Importer.lnk [2015-04-22]
ShortcutTarget: GoPro Importer.lnk -> C:\Program Files\GoPro\Tools\Importer\GoPro Importer.exe (No File)
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShell.dll [2015-03-30] (Avast Software s.r.o.)
GroupPolicy: Group Policy on Chrome detected <======= ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
BHO: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll [2015-03-30] (Avast Software s.r.o.)
FF HKLM\...\Firefox\Extensions: [wrc@avast.com] - C:\Program Files\AVAST Software\Avast\WebRep\FF
FF Extension: Avast Online Security - C:\Program Files\AVAST Software\Avast\WebRep\FF [2015-03-30]
S2 avast! Antivirus; C:\Program Files\AVAST Software\Avast\AvastSvc.exe [343336 2015-03-30] (Avast Software s.r.o.)
S3 AvastVBoxSvc; C:\Program Files\AVAST Software\Avast\ng\vbox\AvastVBoxSVC.exe [3205216 2015-03-30] (Avast Software)
R2 aswHwid; C:\Windows\system32\drivers\aswHwid.sys [24144 2015-03-30] ()
R2 aswMonFlt; C:\Windows\system32\drivers\aswMonFlt.sys [73440 2015-03-30] (Avast Software s.r.o.)
R1 aswRdr; C:\Windows\system32\drivers\aswRdr2.sys [81728 2015-03-30] (Avast Software s.r.o.)
R0 aswRvrt; C:\Windows\system32\Drivers\aswRvrt.sys [49904 2015-03-30] ()
S1 aswSnx; C:\Windows\system32\drivers\aswSnx.sys [788272 2015-03-30] () [File not signed]
R1 aswSP; C:\Windows\system32\drivers\aswSP.sys [427480 2015-03-30] (Avast Software s.r.o.)
R2 aswStm; C:\Windows\system32\drivers\aswStm.sys [106912 2015-03-30] (Avast Software s.r.o.)
R0 aswVmm; C:\Windows\system32\Drivers\aswVmm.sys [206976 2015-03-30] ()
R2 VBoxAswDrv; C:\Program Files\AVAST Software\Avast\ng\vbox\VBoxAswDrv.sys [220240 2015-03-30] (Avast Software)
2015-05-27 12:19 - 2015-03-30 13:09 - 00291312 _____ (Avast Software s.r.o.) C:\Windows\system32\aswBoot.exe
2015-05-27 14:40 - 2015-04-16 19:12 - 00000000 ____D () C:\ProgramData\654a7f440000389f
Task: {4078DB2E-30D0-4468-92CA-095CAC71FADC} - \Digital Sites No Task File <==== ATTENTION
Task: {5B68FDC8-9FCE-4A63-BF9B-169CB02247C9} - System32\Tasks\avast! Emergency Update => C:\Program Files\AVAST Software\Avast\AvastEmUpdate.exe [2015-03-30] (Avast Software s.r.o.)
Task: {C38BDBC2-ABD6-4C89-A5A8-8C94A2D13364} - \gameo_update No Task File <==== ATTENTION
Task: {CC6FC608-3A79-496E-A056-C175F6A1F843} - System32\Tasks\{B1022D85-7E1B-4E81-9872-B9BB79C34872} => pcalua.exe -a "C:\Program Files\AVAST Software\Avast\Setup\Instup.exe" -c /control_panel /instop:uninstall
Task: {E9D1CC9D-5DC4-4682-8341-CA290909885B} - System32\Tasks\{8D71CAEA-C322-4E0A-AD95-57B02FA6C669} => pcalua.exe -a C:\Users\rob\AppData\Roaming\do-search\UninstallManager.exe -c  -ptid=cor
C:\Program Files\AVAST Software
EmptyTemp:
CMD: bitsadmin /reset /allusers

 
Save this as fixlist.txt, in the same location as FRST.exe

Run FRST and press Fix
On completion a log will be generated please post that

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Re: Avastclear: The stub cannot run installer/updater
« Reply #2 on: May 28, 2015, 04:47:20 PM »
log attached.

avast clear runs ok

many thx.

anything to avoid this in the future?

Offline essexboy

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Re: Avastclear: The stub cannot run installer/updater
« Reply #3 on: May 28, 2015, 04:58:56 PM »
I have no idea as to why this occurs I just know how to remove Avast :)

Any further problems ?

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Re: Avastclear: The stub cannot run installer/updater
« Reply #4 on: May 29, 2015, 01:45:58 PM »
LOL,

All is good now, worked like a boss!

thank you sir.