Avast Premier auto renewal....help !!!

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 :(Hi, totally new to this forum and wonder if anyone can help before I pull the rest of my hair out.
I purchased Avast Premier for my laptop.  As I hardly ever use it I decided that I wasn't going to renew on the 21st November this year but now I can't find anyway to put a stop to the auto renewal.  Any emails they sent me with a licence number etc have probably ended up in my Spam Folder so I have no way of putting a stop to the renewal, I can't even find a licence number!  Also as last year was really stressful I can't for the life of me remember if I purchased it in 2014 or the year before and the renewal sneaked past me.
Any help would be greatly appreciated .... thanks in advance!
Brendanne.

[Eddy]

Please use the search option before posting.
How to disable the auto-renewal has been explained many times already.
https://www.avast.com/find-order
Login and you can change it there.

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I appreciate your reply, you'll have to forgive me I'm 62 lol.
I've already come across the link you gave but unfortunately I cannot find my order number, can't even remember receiving one otherwise I would have put it into my Safety Box Folder in Yahoo.
I have since done some searching and found out I purchased it on the 21/11/14 via Paypay and it was a Nexway payment

[schmidthouse]

I appreciate your reply, you'll have to forgive me I'm 62 lol.
I've already come across the link you gave but unfortunately I cannot find my order number, can't even remember receiving one otherwise I would have put it into my Safety Box Folder in Yahoo.
I have since done some searching and found out I purchased it on the 21/11/14 via Paypay and it was a Nexway payment

I'm older then 62 and look at it as YOUNG 

This may help: Disabling Automatic Renewal service for Avast orders distributed by Nexway
https://www.avast.com/en-us/faq.php?article=AVKB136#artTitle

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 :)Thanks so much for that, I'll try that next, it's a flaming minefield all this, think I'll just stick with free software next time around.  Will let you know if it works x

Sorry, the page is telling me that my email does not exist  and ideas

[moroni]

Hi brendanne2004!

I've cancelled your auto-renewal

Cheers!

[Eddy]

When people ask how old you are, just say "I can't tell you because I am not old".

Anyway, problem solved.
If there is anything else you want help with...
You know how to find this webboard.

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Thanks a million guys, I can sleep tonight now and stop pulling my hair out.
You're stars xxxx

[schmidthouse]

Glad to see  things are resolved and all is 'as it should be'. 

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  :)Many thanks again for all the help xx